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Old 11-17-2016, 04:05 PM   #601
Finisher
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Quote:
Originally Posted by crimsinwing1989 View Post
That means someone who ordered an EX is out of an EX.
o m g ....
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Old 12-14-2016, 07:19 PM   #602
Finisher
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Did everyone receive his Arkhalla ? I still have no info on mine. And no replys on my emails. Even my post on facebook get deleted. Is ARH fraud?
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Old 12-14-2016, 07:44 PM   #603
dao2
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Call them.
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Old 12-14-2016, 08:00 PM   #604
SAB380
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Quote:
Originally Posted by Finisher View Post
Did everyone receive his Arkhalla ? I still have no info on mine. And no replys on my emails. Even my post on facebook get deleted. Is ARH fraud?
definitely call them
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Old 12-14-2016, 11:06 PM   #605
thecollector80
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Quote:
Originally Posted by Finisher View Post
Did everyone receive his Arkhalla ? I still have no info on mine. And no replys on my emails. Even my post on facebook get deleted. Is ARH fraud?
got mine a while back from ARH with almost no flaws on the statue. my case was a bit odd for me because when i ordered it did not show up on my ARH account for...even when i completed my 6 month payment plan. i emailed them and got a response fairly quick and they gave me an order number that confirmed my order existed and I called them once...then left it at that until 6-7 months later when it was paid off and it started to ship out. i later sent them a final email asking if mine was shipping out and got a reply pretty quick confirming mine was on its way.

in the end i did get my EX it and it's now sitting in my statue storage room.

so no...not a fraud really. customer service is the worst but i don't think it's a fraud.

now...i would get worried if you paid it off and all of a sudden when you call it says "number is disconnected." or the FB page shuts down. in that case I would be calling my credit card company or paypal.
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Old 12-14-2016, 11:46 PM   #606
crimsinwing1989
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Quote:
Originally Posted by Finisher View Post
Did everyone receive his Arkhalla ? I still have no info on mine. And no replys on my emails. Even my post on facebook get deleted. Is ARH fraud?
i doubt your the only one who hasn't received one. i would work on trying to get a refund.
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Old 12-15-2016, 12:11 AM   #607
VS1976
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I'm very annoyed with this whole thing. They shipped it last month but I never received tracking number or Canada Post never gave me any notice card. What pisses me off is Id paid Fedex and got USPS shipping. It was shipped back to them. They claim it was the same street # and name. The only thing I know was right was the postal code because I called Canada Post about it. They only gave me the tracking # after I'd asked where the shipping was.

I contacted them 2 weeks + ago and said they have checked it and will ship it but they could not apply my fedex account #. I've emailed Spencer tonight to see why it takes so long to re-ship my statue.
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Old 12-16-2016, 07:50 PM   #608
Finisher
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At least you get a reply....I dont get anything now after the first answere. And this answere was just a lie:

Sent: Wednesday, November 16, 2016
This is Spencer from ARH Studios. Thank you for contacting us. We have added you to our list of customers to ship over the course of the next week.
Is there anything else I can do for you?
Spencer T
ARH Studios

Makes me angry...
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Old 12-22-2016, 03:32 AM   #609
VS1976
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Mine finally shipped via FedEx. I do think there needs to be better organization when it comes to mailing. They used old address on my account even though payment address was to my new address and I'd asked repeatly to ship to that address and it wasn't. Though they corrected the address, the business name was never changed. Glad though it was shipped through FedEx and not USPS so I am able to know what address it is going to.
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Old 12-23-2016, 08:22 PM   #610
VS1976
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Surprise to get her today. The hair is a b*tch to get in and out. I actually smudge the hair on the back of the statue. Overall very happy with it.
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