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Old 02-12-2019, 09:02 AM   #511
Planeswalker
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They need to be blown up on social media about this. Thatís the only way the problem will be prioritized and expedited. Every time they post a new YouTube video or Instagram Images, flood the comments with inquiries about the site not working right.
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Old 02-12-2019, 09:02 AM   #512
generalzodlives
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Quote:
Originally Posted by Phoenixblazes View Post
Iíve been paying things via PayPal on Sideshow during the past two weeks, and Iíve had no issues.
It probably would have been fine if it hadn't happened during all this bull---- with the site. I may try it again in the future on in stock orders instead of a preorder.

After two weeks of the site being a mess and zero ----s given by Sideshow in terms of keeping their customers informed, I don't trust anything on there to work correctly right now.
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Old 02-12-2019, 10:47 AM   #513
MPCanes
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Quote:
Originally Posted by generalzodlives View Post
It probably would have been fine if it hadn't happened during all this bull---- with the site. I may try it again in the future on in stock orders instead of a preorder.

After two weeks of the site being a mess and zero ----s given by Sideshow in terms of keeping their customers informed, I don't trust anything on there to work correctly right now.
Not one single mass statement updating the situation. Horrendous.
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Old 02-12-2019, 11:59 AM   #514
MechWestern
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Still can’t add a new payment method without an error message...
It’s freaking amateur hour over there
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Old 02-12-2019, 01:23 PM   #515
rofa
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still cant chat,just not working.......i want to make a single payment on a preorder ,just not working ppfff
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Old 02-12-2019, 02:09 PM   #516
dao2
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Quote:
Originally Posted by KaraFan View Post
Does anyone know how long it takes to get refunded by Sideshow when canceling an order? I canceled one last Wednesday and still no refund.
Generally that's just waiting for card processin and not ss.
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Old 02-12-2019, 02:12 PM   #517
Lonewolf65
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My order cancelled Sun 3rd and refunded into bank on the 12th, if that helps.
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Old 02-12-2019, 02:28 PM   #518
komodo112
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I worked for several hosted providers. If our site went down we would have a status page and inform our customers of any updates.

Also, if we went down, it was probably several hours. Rarely over a day.

I don't get why Sideshow won't at least provide some sort of update. Its either very incompetent or something major happened.

Not ordering anything until I get some sort of answer but I am concerned about my payment information being stored
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Old 02-12-2019, 02:35 PM   #519
Incrysis
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Well, I just changed Lion-O to single payment. Fingers crossed it will go through and process without an issue.

Also, I would voice our frustrations about the site on every SSC Twitter and Facebook post.
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Old 02-12-2019, 04:12 PM   #520
generalzodlives
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They're deleting all the negative posts on social media.
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