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11-18-2014, 03:43 AM
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#931
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U talkin' to me?
Join Date: Dec 2013
Posts: 561
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Hi Jerry
PCS has been solved my case in less than a week, thank you very much .
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11-18-2014, 10:05 AM
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#932
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Borrow money from a pessimist, they don't expect it back.
Join Date: Apr 2010
Location: Down the road
Posts: 763
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Guys, which paypal email address should we be using to send payments. I noticed in the newsletter that a new paypal address for PCS is shown which is paypal@pcstoy.com Before I was told to use pcstoys@aol.com Can someone please confirm which one to use?
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11-18-2014, 01:03 PM
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#933
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Savage Dragon
Join Date: Mar 2007
Location: Las Vegas Nevada USA
Posts: 8,447
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Quote:
Originally Posted by Mqhuynh
Guys, which paypal email address should we be using to send payments. I noticed in the newsletter that a new paypal address for PCS is shown which is paypal@pcstoy.com Before I was told to use pcstoys@aol.com Can someone please confirm which one to use? |
they both work
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11-19-2014, 07:59 AM
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#934
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Sey hallo to my lille fren!
Join Date: May 2014
Posts: 134
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Hi,
I've got a big problem
I ordered Beastman Ex figure on Thu 15 May 2014.
Order #: 272110869
So today, I don't received final shipping quote for it.
I contacted support service.
JESS replied:
"I cannot locate any orders under that email address. Please check to verify what email address you might have used."
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But it's my good email address ( I keep original mail PCS receipt )!
And I ordered other statues - Trapjaw statue Order #: 288077413 and Man at Arms Order #: 409898823.
Where're my order please ??
I have not had a response from customer service
Thanks you
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11-19-2014, 10:37 PM
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#935
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Savage Dragon
Join Date: Mar 2007
Location: Las Vegas Nevada USA
Posts: 8,447
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Quote:
Originally Posted by lamecius
Hi,
I've got a big problem
I ordered Beastman Ex figure on Thu 15 May 2014.
Order #: 272110869
So today, I don't received final shipping quote for it.
I contacted support service.
JESS replied:
"I cannot locate any orders under that email address. Please check to verify what email address you might have used."
------
But it's my good email address ( I keep original mail PCS receipt )!
And I ordered other statues - Trapjaw statue Order #: 288077413 and Man at Arms Order #: 409898823.
Where're my order please ??
I have not had a response from customer service
Thanks you
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Dont worry if you have a Paypal receipt we have your order.
Just email customerservice@pcstoy.com and it will be corrected. It can take a couple days.
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11-19-2014, 11:31 PM
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#936
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The quickest way to double your money is to fold it in half and put it back in your pocket.
Join Date: Nov 2013
Posts: 1,477
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I realized the website has been changed and required to register a new account. How would I see my order of Shin Akuma bust on the new account that I created? Also how come the delays after delays on the bust? It's my first time buying from popcultureshock. Thanks.
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11-22-2014, 11:27 PM
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#937
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The quickest way to double your money is to fold it in half and put it back in your pocket.
Join Date: Nov 2013
Posts: 1,477
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Do you guys read emails at all? Seriously the most terrible customer service yet.
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11-23-2014, 01:04 AM
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#938
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Kindly Asked To Leave
Join Date: Nov 2014
Posts: 1,373
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I'm having issues with paypal. I have some statues on preorder. Is there a way you can accept a moneypac for final payment or could u process a credit card payment?
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12-07-2014, 10:27 PM
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#939
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I took an IQ test and the results were negative.
Join Date: Sep 2012
Posts: 55
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I just wanted to let you know I had a great customer service experience. Thank you Carolyn!
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12-07-2014, 11:08 PM
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#940
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Savage Dragon
Join Date: Mar 2007
Location: Las Vegas Nevada USA
Posts: 8,447
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Quote:
Originally Posted by kakarot117
I'm having issues with paypal. I have some statues on preorder. Is there a way you can accept a moneypac for final payment or could u process a credit card payment?
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If you are having problems with Paypal the office can process a credit card. You will need to email customerservice@pcstoy.com and they will walk you through it
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