Quote:
Originally Posted by 67L88Stingray
Is an "I don't know" that much better than no response until they know something?
|
Just some details you know? "We've got 3 finished 7 more to go for the first run" or "couple more paint apps" or "boxes aren't in yet" or "I felt lazy and sat on my bum past 3 weeks".
Or pictures of the process. Or email updates when previously stated expectations come and go.
Not "oh people are insulting I must run and hide and not make comments because my feelings are hurt and I can't ignore impolite comments"
$1,700 is a ton of money. Stand up your customers still hanging on.