Quote:
Originally Posted by jmsmith3388
Well the people have been waiting years for their statue... you must have never bought anything from them (before your employment) to understand the collectors frustrations! The garbage foam they use is a fact which has caused countless issues with breakage and times it has fallen a part so bad you can't reuse it to repack.
My comment was based on facts and I am surprised ARH is still having the same issues from years ago. Which most companies would close up shop. I am sorry you found my comment so hateful the world could possibly end..
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The garbage foam issue is history. All statues produced in China now comes in double boxes. Ask if anyone received a broken Medusa Victorious (2 boxes) or Twin Mermaids, by example.
Yes, ARH had a lot of problems in the past, but we are working to fix all them. Believe me when I tell you that I am the person who most understand about the word frustration.
So, we have 2 alternatives: we close the business or we face the problems and work to solve all past issues.
And yes, the world becomes a place full of hate and anger. There are people starving to death, children dying in conflict zones and we have also collectors of dolls screaming in pain.