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12-25-2019, 08:54 PM
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#31
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Deadman
Join Date: Dec 2008
Location: Philippines
Posts: 3,420
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Ordered straight from them but still no follow through when to pay up.
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12-26-2019, 02:32 PM
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#32
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I went to a general store. They wouldn't let me buy anything specifically.
Join Date: Mar 2005
Location: Austin By Way Of Detroit.
Posts: 2,239
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I just emailed them again since she's in stock and ready to ship for anyone that buys her outright now on their site. I'm none too happy.
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12-26-2019, 04:17 PM
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#33
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Brotherhood of Evil Mutants
Join Date: Feb 2015
Posts: 870
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Quote:
Originally Posted by UnicornPegasus
I just emailed them again since she's in stock and ready to ship for anyone that buys her outright now on their site. I'm none too happy.
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Not sure if they took today off, but I haven't received a response from yesterday's inquiry.
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12-27-2019, 03:50 PM
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#34
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The Stones, I love the Stones. I watch them whenever I can. Fred, Barney...
Join Date: Apr 2018
Location: Graymalkin Lane
Posts: 3,155
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Well the way they handled this sucks. Not preordering anything from their site again.
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12-27-2019, 10:40 PM
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#35
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I went to a general store. They wouldn't let me buy anything specifically.
Join Date: Mar 2005
Location: Austin By Way Of Detroit.
Posts: 2,239
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Quote:
Originally Posted by rjszar
Not sure if they took today off, but I haven't received a response from yesterday's inquiry.
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Yeah, I have heard back from them either. Did they take the entire week off?
EDIT 1-3-2020:
I know it's after the holidays, but I've contacted them three times now and no replies yet.
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01-05-2020, 05:42 PM
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#36
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The Stones, I love the Stones. I watch them whenever I can. Fred, Barney...
Join Date: Apr 2018
Location: Graymalkin Lane
Posts: 3,155
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Got my email for Mystique today. Paid her off and hope to have her in hand this week.
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01-05-2020, 05:49 PM
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#37
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I went to a general store. They wouldn't let me buy anything specifically.
Join Date: Mar 2005
Location: Austin By Way Of Detroit.
Posts: 2,239
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Got my email finally, however they did not port over the free shipping coupon code that I had applied on the original order. I have screenshots from March when I ordered her showing the code, and it shows in my original downpayment invoice too, that I just screen capped and sent back to them to as WTF. They are charging $22 shipping and handling without that code, so this keeps snow balling into a larger and larger dumpster fire for me.
Also, that reply I got today was from one of my requests from back on 12-26, so I hold out no hope of them responding in two weeks their new invoice email tells you you have to complete the payment.
EDIT:
Today's email now tells me that pre-orders can't have free shipping. Well, that wasn't the case a year ago and the system took the coupon, so wow. Never buying from them again.
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01-19-2020, 10:08 PM
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#38
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I went to a general store. They wouldn't let me buy anything specifically.
Join Date: Mar 2005
Location: Austin By Way Of Detroit.
Posts: 2,239
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Finally got this straightened out with IS as a "one time exception," and Mystique arrived yesterday. I will not be buying from them ever again, and this experience has really soured me on the two items I have from them now (Psylocke and Mystique.) Their customer service is absolutely abysmal.
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