Ask Gentle Giant

[Hellboy]

Yeah, Chris has moved on. Their CS rep is Daniel now, JuliusMarx on the forum.

[FROBAY]

Anyone know the edition size on Finn and Bistane mini Busts?

Edit: just got off the phone with GG, they refuse to give out the edition sizes even though these are shipping now. Keep up the good work GG!!

Canceling my Finn and Bistan orders now.

[Hellboy]

I really don't understand their lack of follow through on releasing the edition sizes of their product.

[bradjk1]

Originally Posted by Hellboy

I really don't understand their lack of follow through on releasing the edition sizes of their product.

Yeah, it doesn't make any sense. You would think it's such an easy thing to do since there actually IS an edition size, and it's something that's obviously important to some collectors. Releasing the ES should be a part of the standard product release process.

[Hellboy]

Originally Posted by bradjk1

Yeah, it doesn't make any sense. You would think it's such an easy thing to do since there actually IS an edition size, and it's something that's obviously important to some collectors. Releasing the ES should be a part of the standard product release process.

They don't even update their product page once the ES is determined, which is annoying in and of itself. There are products that have been out for years that still have "TBD" listed under the ES.

[FROBAY]

My thing is edition size. I picked up another Force Awakens Stormtrooper bust sealed new (ES 3700) for 35.00 from gamestop.com. I don't want to pay full price for a bust with a stupid high edition size that I can get for 1/3 the price later.

I also picked up a Stormtrooper Maquette for 25.00 and Captain America Cvil War bust for 20.00.

Anything over 500-750 edition size is ridiculous. Rey (2500) is already cheap on the bay. I'm sure Finn will be too large.

[Darth Madden]

Originally Posted by Hellboy

I really don't understand their lack of follow through on releasing the edition sizes of their product.

Just wait until one shows up on ebay... they will usually list the #. It is dumb that GG won't tell anyone though.

Originally Posted by Hellboy

They don't even update their product page once the ES is determined, which is annoying in and of itself. There are products that have been out for years that still have "TBD" listed under the ES.

Its because their website is run by a 5 year old kid and his imaginary friend.

[ukshaun]

Gentle Giant customer service appears to have gone to the wall.

I sent a message via the GG website form, waited one week - no reply.
I sent another message, waited one week - no reply.

[Darth Madden]

That's weird. I sent them a question yesterday about my K-2S0 holiday bust order and got a reply in like 2 minutes.

[ukshaun]

Originally Posted by Darth Madden

That's weird. I sent them a question yesterday about my K-2S0 holiday bust order and got a reply in like 2 minutes.

hmm.. odd.. or..
GG are not interested in fixing my Lucky's wonky eyes.