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Old 08-12-2016, 12:56 AM   #661
dao2
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me too ;p
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Old 08-12-2016, 08:07 AM   #662
rga321
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Quote:
Originally Posted by fishmilkshake View Post
I got nothing from them.

From the time I ordered I think I saw one message via the website to say it looked to finally start shipping in July.

Then one day it simply showed up.
That is so funny, I can't believe that don't verify shipping addresses with customers after almost 2 years......and with pieces this size and weight!
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Old 08-12-2016, 12:26 PM   #663
crimsinwing1989
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Originally Posted by Valkyrie View Post
¯\_(ツ)_/¯
That should be ARH's logo.
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Old 08-12-2016, 02:14 PM   #664
dao2
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Originally Posted by crimsinwing1989 View Post
That should be ARH's logo.
nah this is, or at least when Arahom signs a message :P

(╯°□°)╯︵ ┻━┻
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Old 08-12-2016, 05:04 PM   #665
Marcel54
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Originally Posted by The13thWarlock View Post
Yeah... I'd advise a follow up call tomorrow.
I called them Tuesday but I didn't hear back from Spencer, so I gave them a call again today. I got their answering machine although I called during customer service opening hours. I left a message and if I haven’t heard back from them over the weekend I am going to give my CC company a call to get my extra paid shipping costs back.
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Old 08-12-2016, 08:07 PM   #666
crimsinwing1989
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Originally Posted by dao2 View Post
nah this is, or at least when Arahom signs a message :P

(╯°□°)╯︵ ┻━┻
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Old 08-14-2016, 03:39 AM   #667
fishmilkshake
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Originally Posted by rga321 View Post
That is so funny, I can't believe that don't verify shipping addresses with customers after almost 2 years......and with pieces this size and weight!
Dang!!! That didn't even occur to me.

There might be some very unhappy people if that's the case.

Oddly, I did get a phone call from a polite Chinese lady who wasn't easy to understand from *undecipherable* company asking if I received all three boxes I was expecting? I told her I wasn't expecting anything, but yes, I got them. Lucky my phone number hadn't changed in the two years since ordering either.
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Old 08-14-2016, 04:26 PM   #668
dao2
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Originally Posted by Marcel54 View Post
I called them Tuesday but I didn't hear back from Spencer, so I gave them a call again today. I got their answering machine although I called during customer service opening hours. I left a message and if I haven’t heard back from them over the weekend I am going to give my CC company a call to get my extra paid shipping costs back.
this is during their hours? it's sunday, I'm surprised they are open
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Old 08-14-2016, 04:53 PM   #669
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Originally Posted by dao2 View Post
this is during their hours? it's sunday, I'm surprised they are open
That post is from 2 days ago...Friday is a regular working day in the US I assume

In the meantime I also responded to an ARH post on FB...but no response on all of my efforts so far. I am glad that two of my three orders are with dealers, so they can handle this s....t for me if need be.
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Old 08-14-2016, 05:29 PM   #670
Wombat
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Anyone is the US get a statue or shipping info?
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