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Old 12-03-2017, 11:22 AM   #41
rico1701
It's not the years, it's the mileage
 
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Join Date: Mar 2007
Location: Outer Space
Posts: 621
Quote:
Originally Posted by nbr3bagshotrow View Post
Tweeterhead isnít like Sideshow with a dedicated shipping department. I think you should stick with the big companies. Iíve got close to 15 Tweeterhead statues all ordered directly from them and got them all.
Um, first I've collected for a very long time. I know how things work. I also expect reasonable customer service. I've bought things from private builders all the way up through big companies. Yeah, I'm sure the statue would show up eventually. But I don't like being given incorrect info. In my view that last payment should never be taken until they are prepared to ship the item. Not months ahead of that. I feel that's more than fair on my part. These things are not inexpensive so with that goes a certain level of responsibility and service. Also, I feel if you don't speak up about things that should be improved they won't change. This type of difficulty and customer response they can actual use to show they need more staff, support, etc. Just trying to make things improve for everyone.
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