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Old 08-15-2018, 08:44 AM   #1
Adam_Warlock
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Join Date: Aug 2014
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Chronicle New Site

So Chronicle has updated their website. My account login does not work and my email is not even found in the system now to retrieve any information. Can anyone login?
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Old 08-15-2018, 10:49 AM   #2
zadmax
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Quote:
Originally Posted by Adam_Warlock View Post
So Chronicle has updated their website. My account login does not work and my email is not even found in the system now to retrieve any information. Can anyone login?
I can't get in either. I got the exact same results as you did. My account login does not work, and my email is not found. "No account found with that email."

Not going to panic just yet though. Perhaps they are still working out the bugs with the website update (hopefully).
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Old 08-15-2018, 04:06 PM   #3
67L88Stingray
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Robert said in another thread they are aware of bugs and are working on it.
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Old 08-15-2018, 08:44 PM   #4
Chronicle CS
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Yeah, we’re knocking out bugs as we find them during this transition. Your patience is appreciated!

- Robert
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Old 08-16-2018, 02:53 PM   #5
Dinos4Ever
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Likewise having trouble.
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Old 08-17-2018, 08:30 AM   #6
franktank
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Originally Posted by Dinos4Ever View Post
Likewise having trouble.
I just hope once we can log on it’ll give the option to make additional “principal” payments.

:-)
But I highly doubt it haha
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Old 08-19-2018, 03:48 PM   #7
Chrisrex82
The Herculoids
 
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Just tried to log in, no account found. Going to wait to order the P1 Rex until they fix
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Old 08-19-2018, 04:27 PM   #8
tamaboy311
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it'll get fixed guys. let's be patient.
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Old 08-19-2018, 05:15 PM   #9
Max Shreck
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Quote:
Originally Posted by Chronicle CS View Post
Yeah, we’re knocking out bugs as we find them during this transition. Your patience is appreciated!

- Robert
Robert, would it be possible for the product page to state the estimated shipping time? Would be nice to know when do products actually coming out. There was such information featured at the previous site. Thank you.
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Old 08-19-2018, 05:33 PM   #10
rjszar
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Well, I thought I was the only one having the problem. I'm glad they are aware of the issue. Hope they can fix it soon.
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