 |
|
05-22-2017, 06:25 PM
|
#6201
|
|
Look out for #1. Don't step in #2 either.
Join Date: Jan 2015
Location: Calgary, Canada
Posts: 1,221
|
Quote:
Originally Posted by Mr.Mxyzptlk
This was the current THANOS PREMIUM ART PRINT (only 200 made) and sold out fast! You can imagine how devastated i was when mine arrived damaged! I immediately messaged Sideshow requesting an exchange, but i was told that they have no replacements and it would be best if i tried to fix those issues myself. I later, contacted their returns Supervisor & he said they do not replace prints (they may have done it in the past, but they no longer offer this anymore)
So you take a gamble in hopes that your print doesn't arrive damaged...not a good move on their end.
|
Did u have to return it?
|
|
|
|
05-22-2017, 06:33 PM
|
#6202
|
|
Justice League
Join Date: Jan 2017
Posts: 281
|
They gave me the option to return it for a full refund. I really wanted a replacement (especially since i was able to snag one of these limited edition prints & him being my FAVORITE character in the Marvel Universe) i'm really just let down by Sideshow on this, but i won't be buying anymore prints from them.
|
|
|
|
|
05-22-2017, 11:34 PM
|
#6203
|
|
Blue Falcon
Join Date: Mar 2017
Posts: 569
|
If it was any other print I'd return it. That sucks and honestly they should reframe it.
|
|
|
|
|
05-22-2017, 11:37 PM
|
#6204
|
|
Blue Falcon
Join Date: Mar 2017
Posts: 569
|
Is the actual print damaged?
|
|
|
|
|
05-22-2017, 11:43 PM
|
#6205
|
|
Phoenix
Join Date: Aug 2009
Posts: 12,830
|
Pull the print out and send them the damaged frame. Total BS if the new policy is not to replace damaged prints.
|
|
|
|
|
05-23-2017, 12:09 AM
|
#6206
|
|
Have you ever imagined a world with no hypothetical situations?
Join Date: May 2010
Location: Vancouver, Canada
Posts: 23,052
|
Quote:
Originally Posted by Mr.Mxyzptlk
They gave me the option to return it for a full refund. I really wanted a replacement (especially since i was able to snag one of these limited edition prints & him being my FAVORITE character in the Marvel Universe) i'm really just let down by Sideshow on this, but i won't be buying anymore prints from them.
|
I would ask for a refund for the frame only and keep the print if there are no replacement.
|
|
|
|
|
05-23-2017, 07:59 PM
|
#6207
|
|
Birdman
Join Date: Apr 2015
Posts: 356
|
Yeah, I wouldn't give the print up if it's not damaged. If it were me, if the glass is intact, I'd just go out and get a custom frame and reframe it myself.
|
|
|
|
|
05-24-2017, 02:31 PM
|
#6209
|
|
Jedi Order
Join Date: Aug 2009
Posts: 26,275
|
|
|
|
|
|
05-24-2017, 02:37 PM
|
#6210
|
|
Hellboy
Join Date: Nov 2013
Posts: 817
|
Quote:
Originally Posted by NorthernLadMSP
|
Awesome!!!
|
|
|
|
|
|
Posting Rules
|
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
HTML code is Off
|
|
|
|
All times are GMT -4. The time now is 12:26 AM.
