PCS EX SORCERESS

[Sougouk]

Here's my question & Rebecca's reply in the PCS Customer Service Thread.

Originally Posted by Sougouk

Hello Rebecca,

Can we please have a status on the Sorceress replacement statues?

Thank You!

Originally Posted by PCSRebecca

Hello,

Thank you for your patience on these - we are estimating that the replacements will arrive during the 3rd quarter.

We will contact everyone waiting on a replacement as soon as we get them in!

[Old Snake]

Are regular stock from BBTS likely to show paint cracks? Would PCS replace those?

[Isaiasrosas212]

Originally Posted by Old Snake

Are regular stock from BBTS likely to show paint cracks? Would PCS replace those?

No. But, in case that does happen, simply return it for a full refund.. Spent thousands on that site so far, and customer service is top notch..

[Old Snake]

Yep, I've bought from BBTS for years, just never dealt with a return before. Just worried the cracks can show in the long term. Willing to risk it as it's the most beautiful MOTU piece IMO, right up there with Chun Li.

[KELPIE]

Originally Posted by Old Snake

Willing to risk it as it's the most beautiful MOTU piece IMO, right up there with Chun Li.

Chun Li is a MOTU piece? News to me...

[Old Snake]

Originally Posted by KELPIE

Chun Li is a MOTU piece? News to me...

Yeah, didn't you know, she covers for the Sorceress when she's out of town.

[Sougouk]

Originally Posted by Old Snake

Yeah, didn't you know, she covers for the Sorceress when she's out of town.

If that's the case, then all Chun Li needs to do, is spin kick Skeletor and he's finished!

[champzinger]

Now, I am very very angry, finally, Sorceress EX is not in factory and there is not replacement. 2 years from preorder and now I will not have in my collection the sorceress EX........

Now, I have to buy quickly a Sorceress normal version If I want to have this figure in my collection because is possible that this figure Raise the price considerably.

This is the message that I have received from Rebecca:

[Methedrine]

Originally Posted by champzinger

Now, I am very very angry, finally, Sorceress EX is not in factory and there is not replacement. 2 years from preorder and now I will not have in my collection the sorceress EX........

Now, I have to buy quickly a Sorceress normal version If I want to have this figure in my collection because is possible that this figure Raise the price considerably.

This is the message that I have received from Rebecca:

So I just got wondering about this again and pretty annoying to see your interaction here when nothing has been said to us.

So they aren't making any more? Q3 was supposed to be the new date? What's the full story?

Considering it has now been almost a year since I received my original damaged statue I'm starting to think I need to just get a full refund and maybe hit them up for a full refund on my She-Ra statue too because this seems to be a bit of a joke.

I'm a patient and forgiving guy... but this has gone a bit too far.

[Cmac]

I can confirm based on my interaction with customer service that they are not replacing them. I was told that the factory is no longer in business so there will be no replacements. I was instructed to destroy my Sorceress Ex and have been patiently waiting for a refund for weeks now.

I have a feeling that if I did not email them on the open ticket I had, I would never have been contacted with this information.