PCS EX SORCERESS

[XGAMER]

Mine came broken too but only one hand. They offered 25$. I said i want a broken arm that i can glue new hand easily. I am still waiting answer from Omar Ortiz.

[qz33]

I had the exact same.

[Isaiasrosas212]

Originally Posted by PopCultureShock

UPDATE:

I did learn that our new employee in CS was misunderstanding some of the rules and has left some collectors waiting far longer than they should.

Ive had a talk with them and that shouldnt happen again.

The thing is, no one is perfect and businesses are simply a collective of people. Thus defacto imperfect

New employees will make mistakes. We have an open dialogue here to help track and correct those mistakes.

We will continue to make mistakes (as will Apple , Google, Ferrari and every other company on the planet).

What matters is how a company handles its mistakes.

My hats off to you sir, learning from small mistakes will indeed help your company reach success. I will indeed keep on buying statues, can't wait for evil ryu 😊

[OuttaSight]

Originally Posted by XGAMER

Mine came broken too but only one hand. They offered 25$. I said i want a broken arm that i can glue new hand easily. I am still waiting answer from Omar Ortiz.

If you havent post in customer service.

[Morgul Steve]

Ironic that it's the middle finger that is unbroken.

[Morgul Steve]

Originally Posted by PopCultureShock

UPDATE:

I did learn that our new employee in CS was misunderstanding some of the rules and has left some collectors waiting far longer than they should.

Ive had a talk with them and that shouldnt happen again.

The thing is, no one is perfect and businesses are simply a collective of people. Thus defacto imperfect

New employees will make mistakes. We have an open dialogue here to help track and correct those mistakes.

We will continue to make mistakes (as will Apple , Google, Ferrari and every other company on the planet).

What matters is how a company handles its mistakes.

It sounds like you need to hire an office manager to run the business and make all the little decisions that come with that so you can concentrate on sculpting.

[OuttaSight]

Originally Posted by Morgul Steve

It sounds like you need to hire an office manager to run the business and make all the little decisions that come with that so you can concentrate on sculpting.

We have an office manager but lets face it, no one cares as much as an owner.

For everyone here other than myself, this is a job. Hopefully a good job.

For me, its a child.

[Blacksunn]

Originally Posted by PopCultureShock

We have an office manager but lets face it, no one cares as much as an owner.

For everyone here other than myself, this is a job. Hopefully a good job.

For me, its a child.

Jerry,

Do you have extra body parts made at the same time as the statue? So in this case looking at how fragile her fingers may be, do you have 50 extra hands made so you can just swap them out?

[OuttaSight]

Originally Posted by Blacksunn

Jerry,

Do you have extra body parts made at the same time as the statue? So in this case looking at how fragile her fingers may be, do you have 50 extra hands made so you can just swap them out?

Yes we get extra parts but not hands as those are glued to the statue.

We never had a hand break in testing so its bad packing on the factory workers part. Inserted improperly.

Or super harsh handling by the shipper.

[Joppula]

That middle finger was left that way purposely.