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11-08-2015, 03:08 PM
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#41
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Cyclops
Join Date: Dec 2011
Posts: 11,586
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worried probably not, a little irritated sure ;p
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11-10-2015, 11:08 AM
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#42
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The Avengers
Join Date: Sep 2015
Posts: 651
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I don't think they are responding to anybody, if they are then they must be over a month behind. I am still waiting on 2 responses from them regarding 2 different statues.
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11-10-2015, 11:15 AM
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#43
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Hellboy
Join Date: Oct 2014
Location: The Netherlands
Posts: 830
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I don't know which email address you guys are using but until now (as recent as this week) I always get a response within 48 hours.
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11-10-2015, 11:23 AM
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#44
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The Avengers
Join Date: Sep 2015
Posts: 651
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I am using the website contact box, are you emailing them directly?
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11-10-2015, 11:38 AM
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#45
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The Stones, I love the Stones. I watch them whenever I can. Fred, Barney...
Join Date: Nov 2014
Posts: 3,120
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I've had the most success emailing them directly. Last I heard, they were recommending to use arhstudios.spencer@outlook.com for checking on order status.
I wouldn't rely on their website for contacting them. It took a while for them just to get the website working without various glitches.
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11-10-2015, 12:02 PM
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#46
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Frackin!
Join Date: Nov 2015
Posts: 39
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I paid over a 6 month plan and always had a reply within hours when I asked for my monthly invoice.
Does anybody here know when these will be shipping?
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11-10-2015, 12:16 PM
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#47
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Hellboy
Join Date: Oct 2014
Location: The Netherlands
Posts: 830
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Quote:
Originally Posted by jmsmith3388
I am using the website contact box, are you emailing them directly?
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Yep, what Valkyrie said. Spencer or Alex are the go to guys.
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11-10-2015, 03:03 PM
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#48
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The Avengers
Join Date: Sep 2015
Posts: 651
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Excellent, I will try that approach. This just might save my future business with them.
Thanks.
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11-11-2015, 10:55 PM
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#49
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100,000 sperm and you were the fastest?
Join Date: Oct 2010
Location: Ewa Beach, Hawaii
Posts: 1,894
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Someone on the other forum said Feb 2016 is when it is suppose to ship and it could be march based on the chinese new year
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11-12-2015, 07:19 AM
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#50
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Frackin!
Join Date: Nov 2015
Posts: 39
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Ok thanks. Do you know if there on holiday? I've tried 2 different emails with no reply
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