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09-13-2011, 03:26 AM
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#1861
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Borrow money from a pessimist, they don't expect it back.
Join Date: Aug 2005
Location: Somewhere in the MERDE
Posts: 739
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Frank,
Does the statue replacement arrive already ? Yes, i sent an email to Becky and Chris weeks ago but still got no reply  .
Thanks
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09-15-2011, 09:22 PM
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#1862
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Aspen Comics
Producer
Join Date: Jul 2005
Location: Los Angeles, CA
Posts: 352
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Puntapret,
Yes! All of the replacements have arrived at our Aspen warehouse. Please PM your statue, name, address and email info and I'll make sure Chris and Becky take care of it asap. Thanks!
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09-16-2011, 06:32 AM
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#1863
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Deadman
Join Date: Dec 2008
Location: Philippines
Posts: 3,420
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Just today, I have notice a disheartening situation regarding my statue that I had displayed since I got her.
the lower fins started to detach itself from the main fin.
how do we fix it?
the statue has been displayed in the coolest part of the office, away from the sun and heat. Temperature plays around 16 to 23 degrees celsius in my office.
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09-16-2011, 10:09 AM
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#1864
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A closed mouth gathers no foot.
Join Date: Jun 2011
Posts: 407
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oh mine..what happened to the fin..
hopefully it is not due to the weather as we are both from the same region and i would have hated to see it happened to mine
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09-16-2011, 10:28 AM
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#1865
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Deadman
Join Date: Dec 2008
Location: Philippines
Posts: 3,420
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it appears to be peeling away from the statue.
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09-16-2011, 11:11 AM
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#1866
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Everywhere is walking distance if you have the time.
Join Date: May 2008
Posts: 2,105
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Just checked mine, and I live in a warmer climate. Everything is good with mine, and I was one of the first to receive theirs.
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09-16-2011, 11:55 AM
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#1867
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Borrow money from a pessimist, they don't expect it back.
Join Date: Aug 2006
Location: France
Posts: 784
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Frank, is possible to have the piece who detached on the iceprince x statue ?
Thanks
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09-19-2011, 09:59 PM
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#1868
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Deadman
Join Date: Dec 2008
Location: Philippines
Posts: 3,420
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wrote to aspenstore already and hopefully they will respond to this.
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09-20-2011, 11:02 PM
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#1869
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Jedi Order
Join Date: Aug 2009
Posts: 26,258
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Sorry to say it, but you might be waiting a long time. Seems people here can wait weeks for a response.
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09-20-2011, 11:21 PM
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#1870
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Aspen Comics
Producer
Join Date: Jul 2005
Location: Los Angeles, CA
Posts: 352
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IceprinceX,
Chris forwarded me the pics you sent him. This is the first time I've ever seen one of the fins start to come off like this. Just looks like they didn't use enough sealant on that side. Is the fin on the other side detaching as well??
To be honest, I have no problem having Chris issue you a replacement, but I really think that unless the actual plastic fin is curling or defective in some way (which it looks like it's not), you can easily just use a small dab of Superglue or something and press it right back on. If you'd like to try and it works, great. If you'd like to still try and it doesn't work, we'll replace the statue for you. Up to you. Being in the Philippines, a replacement will take just a bit to get to you, but just let me know and we'll get it taken care of.
Thanks!
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