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05-25-2006, 06:08 PM
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#11
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The quickest way to double your money is to fold it in half and put it back in your pocket.
Join Date: Mar 2006
Posts: 1,403
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Following their suspension, UGToys emailed customers the following notice:
"Dear Ebayer
Just an email to let you know that Ebay have suspended us and have not given us a reason for this,
we are in contact with ebay to sort this problem.
Please do not worry all orders will be fulfilled. If you have any queries please contact us on sales@ugtc.co.uk.
Or you can call us on tel no. 0870 243 2210 we will be happy to update you."
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05-25-2006, 06:50 PM
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#12
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Doh!
Join Date: May 2006
Posts: 12
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yes we have been suspended and ebay have not given us a reason why? we will be forfilling all orders, ebay have been in contact though they are in a backlog at reviewing suspension appeals but this will take up to 3 weeks. this has caused us a slight backlog as we now have to work from paper records.
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05-25-2006, 07:08 PM
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#13
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Doh!
Join Date: May 2006
Posts: 12
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I did try to email all ebay customers to advise them of the suspension and give contact details as per the previous post above.
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05-25-2006, 08:00 PM
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#14
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Doh!
Join Date: Oct 2005
Location: Paris, City of Lights
Posts: 0
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Yep. Received the same email. I phoned them about LOTR items I won. Shipping is expected within a few days. Will keep you informed.
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05-26-2006, 12:19 PM
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#15
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The X-Men
Join Date: Nov 2005
Location: U.K
Posts: 1,077
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Same here i was on contact over the freddy statue i order they said i should have it withing 10 days
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05-26-2006, 01:27 PM
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#16
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Doom Patrol
Join Date: Nov 2005
Location: U.K.
Posts: 8,354
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That`s strange why ugtoys would be suspended. The only reason I can think of is the 14-21 day delivery thing, and that ebay was looking on them as pre-order auctions
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05-26-2006, 02:15 PM
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#17
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Xtreme Sports Master
Administrator
Join Date: Aug 2004
Location: Batcave
Posts: 171,769
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if they had 2 accounts, that could be it. the preorder is something that i've rarely seen them take down, let alone suspend.
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05-26-2006, 02:24 PM
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#18
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A closed mouth gathers no foot.
Join Date: Sep 2005
Location: Croydon, U.K.
Posts: 450
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Quote:
Originally Posted by metallos
that's very strange the last thread was closed ...
I can tell you also that the seller sells now under the name ugtoyz ...
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yeah and before that they were zutoys, account now closed
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05-27-2006, 05:56 AM
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#19
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Doh!
Join Date: May 2006
Posts: 12
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ebay have still not come back to us on any of the accounts as to why they have suspended us and I'm getting really frustrated now. The 14 - 21 day delivery is within ebays policy guidelines. They have just got a vendetta against us.
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05-27-2006, 07:44 AM
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#20
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100,000 sperm and you were the fastest?
Join Date: Feb 2006
Posts: 1,878
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Do you think it has anything to do with that guy beermonster that you were having trouble with a couple of months back? Has he been suspended too?
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