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Old 02-12-2019, 12:43 PM   #1
moviemonster
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Diamond Select Toys acquires GG Ltd

Has anyone else seen this?

Dear Valued Gentle Giant Ltd. Collector,

We are pleased to announce that as of February 1st, Gentle Giant Ltd has a new parent company. Gentle Giant Ltd. has been acquired by Diamond Select Toys. www.gentlegiantltd.com is currently down for maintenance. Notification will be sent once the Gentle Giant Ltd. website is up and running.

It is Diamond Select Toys’ goal to continue to provide you with excellent customer service and outstanding high-end limited edition collectibles.

You probably have a few questions and hopefully we can address them.

How do these changes affect me?

We are taking great efforts to make this transition as smooth as possible. You should not see any changes on the website regarding your account information, membership status or existing pre-orders.

What should I do
- If I received damaged product or if I did not receive my order

If your order was shipped on or before January 31, 2019, please contact gentlegiantltd.custserv@3dsystems.com until February 28, 2019. 3D Systems will be able to assist you, but will not be able to replace product and will have to issue a refund for your order. Once www.gentlegiantltd.com is live you can place an order for the item in question, providing the product is still in stock. If your order shipped after January 31, 2019 please contact customerservice@diamondselecttoys.com

- If I received notice that my order was declined

Gentle Giant Ltd. can reprocess your order once www.gentlegiantltd.com is operational. You may need to update your payment information, for you order to be reauthorized.

- If I want to update my billing/shipping address or payment information for an order

Once www.gentlegiantltd.com is live again, you can update your information at that time.

For additional information, please contact Diamond Select Toys – Gentle Giant Ltd. via email at customerservice@diamondselecttoys.com

Thank you,

- 3D Systems Staff
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Old 02-12-2019, 01:09 PM   #2
AlexLothos
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Oh, wow... this is a very interesting development...
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Old 02-12-2019, 01:09 PM   #3
ukshaun
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(beat me to it) I just read the email.

I hope the Honey Trap line continues..
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Old 02-12-2019, 01:11 PM   #4
AlexLothos
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The press release is all over the place now.
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Old 02-12-2019, 01:21 PM   #5
FROBAY
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Great news.
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Old 02-12-2019, 01:46 PM   #6
Darth Madden
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Isn't Diamond Select more Walmart than collectable? Does anyone brag about their DST collection? I guess we will see.
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Old 02-12-2019, 01:52 PM   #7
Kicksplode
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They definitely skew more toward the budget-conscious collector, but some of their 1:6 scale statues are pretty cool. They've become the closest thing to a Bowen Designs replacement we've got right now. If this acquisition means we'll get Gentle Giant quality products with Diamond Select prices and release schedule, then that sounds pretty great to me.
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Old 02-12-2019, 04:20 PM   #8
Philintheblank
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Should be interesting to see where this goes.
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Old 02-16-2019, 05:26 PM   #9
FastballSpecial
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Maybe we’ll get more DC and Marvel Jumbo figures now.
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Old 02-17-2019, 09:55 PM   #10
jedi_don
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GG collectibles have really suffered under 3D Systems. Hopefully DST can regrow the brand.
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