|
|
10-19-2018, 04:58 PM
|
#311
|
Phoenix
Join Date: Feb 2013
Posts: 12,746
|
Quote:
Originally Posted by Hellboy
Do you think it could be the thin plastic piece with the statue info printed on it starting to separate from the base? Possibly from not being glued down good enough? I’ve had that happen on a few statues. It’s like an air bubble between them that eventually warps the plastic.
|
It could be... I didn't want to mess with it so I threw it up on Ebay auction for $150, see if anyone wants it...
|
|
|
11-20-2018, 04:42 PM
|
#312
|
The X-Men
Join Date: Jul 2008
Posts: 1,048
|
Got my Shard - Mourner Fidelis and her left arm was snapped where the hand meets the Sword. No replacements available so either full refund or 40 bucks in credit. She's going back. Sigh...such a great piece too, but I'm not going to try and fix it (or pay to have it fixed).
|
|
|
11-20-2018, 05:02 PM
|
#313
|
Sinister Six
Join Date: Jan 2018
Location: Ireland
Posts: 525
|
That's a coincidence. Mine was exactly the same.
|
|
|
11-20-2018, 05:47 PM
|
#314
|
The Masters of Evil
Join Date: Jan 2015
Posts: 5,536
|
Quote:
Originally Posted by MPCanes
Got my Shard - Mourner Fidelis and her left arm was snapped where the hand meets the Sword. No replacements available so either full refund or 40 bucks in credit. She's going back. Sigh...such a great piece too, but I'm not going to try and fix it (or pay to have it fixed).
|
Thats unfortunate, SS will likely fix it then resell it. Not saying that you should keep and fix it but damn it is a gorgeous statue.
Quote:
Originally Posted by Tayto_0
That's a coincidence. Mine was exactly the same.
|
|
|
|
11-20-2018, 07:02 PM
|
#315
|
The X-Men
Join Date: Jul 2008
Posts: 1,048
|
Quote:
Originally Posted by Tayto_0
That's a coincidence. Mine was exactly the same.
|
Literally exactly how mine looked, and it honestly had some crappy protection in the box. First sideshow piece I’ve had with major damage like this (after about 20 pfs).
Mine was 51/100 for whoever gets the fixed one.
|
|
|
01-26-2019, 01:11 AM
|
#316
|
Doh!
Join Date: Oct 2016
Posts: 15
|
Just received my Joker Nightmare collection statue. To say I’m disappointed is an under statement.
|
|
|
01-27-2019, 08:36 PM
|
#317
|
Sey hallo to my lille fren!
Join Date: Dec 2018
Posts: 143
|
I received the Court of the Dead Death premium format on 1/4. It arrived with the right forearm armor broken and the scythe handle hole was not drilled deep enough. Whoever packed it didn't even bother to wrap the broken forearm armor piece in the same plastic bag as the main piece. They just left it in the box.
I logged an exchange request on 1/6 and still haven't heard back from them. Is this type of wait normal for Sideshow customer support?
|
|
|
02-07-2020, 08:38 PM
|
#318
|
Doh!
Join Date: Dec 2019
Posts: 10
|
I usually hear back from within a day or two. I would follow up with another message. Good luck!
|
|
|
04-13-2020, 08:23 PM
|
#319
|
Frackin!
Join Date: Feb 2020
Posts: 21
|
Harley Quinn statue
The base of this Sideshow Harley Quinn statue was broken mostly due to poor packaging IMO. Both heads had eyes that pointed in different directions. Customer support was very helpful they listened to my concerns and my suggestions to keep both problems from happening going forward.
I got a return slip emailed to me in minutes. I requested a refund telling them that I didn’t think they could get the base to me undamaged and getting new heads with eyes that looked the right way was likely not possible either. Customer support was fine with that and are refunding shipping cost and the code I used too.
|
|
|
05-22-2020, 04:03 AM
|
#320
|
Hercules
Join Date: Jun 2014
Location: UK
Posts: 14,483
|
Less a complaint, more of an 'idea'.
When a product is delayed, as far as i am aware, the customer is within their rights to cancel an order, and not loose the NRD.
Another is issue with delayed products, is delayed Sideshow points.
The idea: Allow the customer to waver their rights with regards to the NRD in return for receiving Sideshow points on time based on when an item was ordered and should have shipped.
|
|
|
|
|
Posting Rules
|
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
HTML code is Off
|
|
|
|
All times are GMT -4. The time now is 11:21 PM.