Hello how about my refund? i ask for it one month ago for all my orders, due to personal problem, from the 4th of may you never answer me back . My Case #21590
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Giovedì, 04 Maggio 2017, 08:37PM +02:00 da PCS CUSTOMER SERVICE
customerservice@pcstoy.com:
Type your response ABOVE THIS LINE to reply
the.crash
Subject: Orders
MAY 04, 2017 | 11:36AM PDT
Rebecca replied:
Hello,
Thank you for your patience. I’m sorry for the delay.
I’ve sent your request to accounting. Refunds are usually processed within 5-10 business days.
Have a great day.
Feel free to email me with any questions or concerns. I'm happy to help!
Sincerely,
Rebecca
Customer Service
PCS Collectibles
MAY 01, 2017 | 06:54AM PDT
the.crash replied:
Hello
i have confirmed the cancellation of all my orders the 25.04.17 It is possible to know when i will get my refund?
Sorry for ask but i need that money .
thank you
----Messaggio originale----
Da: "PCS CUSTOMER SERVICE" <customerservice@pcstoy.com>
Data: 24/04/2017 19.34
A: <the.crash@libero.it>, <paul@pcstoy.com>
Ogg: Re: Orders
APR 25, 2017 | 11:38AM PDT
the.crash replied:
Hello
it is a difficult situation right now for me and i have to confirm the cancellation of all my orders, thank you all for understand my situation.
thank you very much
--
Inviato da Libero Mail per Android Lunedì, 24 Aprile 2017, 07:34PM +02:00 da PCS CUSTOMER SERVICE
customerservice@pcstoy.com :
APR 24, 2017 | 10:33AM PDT
shay replied:
Hello Alessandro
We are very sorry to hear about your work
I have made a list of orders so you can review them and the amounts you would receive back after your deposits are deducted:
ORDERS:
Necalli Blue: $232.50 paid- half of $70 NRD ($35)= $197.50 Returned
Shao Khan Ex: $196.25 paid- half of $100 NRD ($50)= $146.25 Returned
Ken Blue: $361 paid- half of $95 NRD ($47.50)= $313.50 Returned
Cyborg 3-Pack: $248.12 paid- half of $175 NRD ($87.50)= $160.62 Returned
Chun Li Ex: $190 paid- half of $70 NRD ($35)= $155 Returned
Oni Regular: $167.50 paid- half of $150 NRD ($75)= $92.50 Returned
Zangief Mech: $259.80 paid- half of $100 NRD ($50)= $209.80 Returned
Ryu 1:6 Sat.: $126.75 paid- half of $70 NRD ($35)= $91.75 Returned
Evil Ryu M.: $100 paid- half of $100 NRD ($50)= $50 Returned
Kitana: $231.67 paid- half of $120 NRD ($60)= $171.67 Returned
Mileena: $145 paid- half of $120 NRD ($60)= $85 Returned
Roxy Ex: $105 paid- half of $95 NRD ($47.50)= $57.50 Returned
Goro Ex: $260 paid- half of $100 NRD ($50)= $210 Returned
Blanka: $289.50 paid- half of $95 NRD ($47.50)= $242 Returned
Please Review these numbers and email me back with confirmation that you would like these statues cancelled.
Thank you and best of luck.
Shay
Pop Culture Shock Toys
Quality Control and Replacements
Any further questions please don't hesitate to ask (:
APR 18, 2017 | 02:37AM PDT
Original message
the.crash wrote:
Hello
I would like to delete all my orders with you, i have econimic problems right now due to lose my work, it is clear that i'm doing this because i cannot pay any other payment plans right now and want to be refunded on my paypal account for what i have already paid for all my orders, it is possible to have the balance between the refunds and the unrefundable or fee that i have to pay by doing this ?
Hope you understand my situation .
Thank you ""
My Case #21590