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07-18-2007, 04:22 AM
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#361
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Yeah, I spend WAY too much time here!
Join Date: Aug 2006
Posts: 42,897
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I would contact GG again.
If not return the statue for another.
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07-18-2007, 11:22 AM
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#362
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Death is hereditary.
Join Date: Aug 2005
Location: SOUTH Jersey
Posts: 969
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Quote:
Originally Posted by cr`
i emailed GG customer service, but it's been a week and still no reply(the site says 5 days for reply), and i thought that's very unprofessional.
have anyone here has previous dealings with GG customer service? any suggestion? thanks guys.
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Of course, I'm sure their entire organization is currently in the midst of last minute prep for San Diego next week. They usually have quite a big set-up, and something that extensive takes weeks to work out.
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07-21-2007, 07:57 PM
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#363
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42.7 percent of all statistics are made up on the spot.
Join Date: May 2007
Posts: 163
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i just emailed GG again. the SDCC slipped my mind. yeah, they must be busy right now. hope they can take care of my inquiry eventually though. thx guys. here's my leia now:
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07-22-2007, 05:45 AM
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#364
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Yeah, I spend WAY too much time here!
Join Date: Aug 2006
Posts: 42,897
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She sure looks bare without her earrings.
Hopefully in time they will reply to you.
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08-28-2007, 05:21 PM
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#365
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42.7 percent of all statistics are made up on the spot.
Join Date: May 2007
Posts: 163
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third emails and over a month later... still no reply. the 'contact us' function is just there for show apparently.
GG sucks. it's official. 
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08-28-2007, 06:01 PM
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#366
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Yeah, I spend WAY too much time here!
Join Date: Aug 2006
Posts: 42,897
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Sorry to hear they still haven`t replied.
Don`t give up.
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08-28-2007, 06:11 PM
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#367
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Kindly Asked To Leave
Join Date: Mar 2006
Location: Southern California
Posts: 13,793
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Quote:
Originally Posted by cr`
third emails and over a month later... still no reply. the 'contact us' function is just there for show apparently.
GG sucks. it's official. |
.....not to be mean or insensitive,.....but are you surprised....??
really..?
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08-28-2007, 08:25 PM
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#368
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Brotherhood of Evil Mutants
Join Date: Jan 2006
Posts: 892
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Quote:
Originally Posted by cr`
third emails and over a month later... still no reply. the 'contact us' function is just there for show apparently.
GG sucks. it's official. |
i 2nd that statement. I'm am so done with this company. FREEEEDOM!!!!!
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08-30-2007, 05:51 PM
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#369
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42.7 percent of all statistics are made up on the spot.
Join Date: May 2007
Posts: 163
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Quote:
Originally Posted by Trilogy
Sorry to hear they still haven`t replied.
Don`t give up.
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thanks for the support. but if they havent even bothered to reply now, i dont think they would anytime soon. 
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08-30-2007, 05:55 PM
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#370
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42.7 percent of all statistics are made up on the spot.
Join Date: May 2007
Posts: 163
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Quote:
Originally Posted by glassdancer
.....not to be mean or insensitive,.....but are you surprised....??
really..?
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i am, yeah. i know of their products, but no experience with their customer service prior to this. i actually love their offerings, but i naively assume great products would equate great service. i thought wrong.
anyway, just want to vent a bit. thanks for listening in, guys.
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