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Old 02-07-2024, 10:18 PM   #561
darren1228
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Originally Posted by IronLungs31 View Post
Nothing wrong with a little beefy (pause) Venom. Will be a nice addition to a collection.
Yup! He is so big (and the statue so tall) that your eyes will be immediately be drawn to him! Plus the green saliva is so fun and distinct and this is the first Venom statue that features this.
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Old 02-08-2024, 11:45 AM   #562
Halcyon
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I would plug-up the angels and only the large center tendril at the back.

Think that would make this venom look good.
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Old 02-08-2024, 09:31 PM   #563
SDguy
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Posted by XM on their FB page:

XM Studios


Dear Collectors,

We hear the feedback about Venom (Arise). The team had indeed been working on a way to decrease the depth of the base to give collectors the option of displaying the statue without some of the tendrils. The solution was to have additional parts that would plug up the insertion gaps when these tendrils are removed from the statue. However, miscommunication with the factory meant that these additional parts had not been included in the shipment. We apologise for this oversight.

Collectors who wish to have these additional parts, please reach out to your distributor/seller (as per our official distributor list) by 23 Feb 2024. If you have received your Venom (Arise) statue, please let the distributor know your ES number. We will work with them to collate the orders. If you had purchased directly from XM, please send an email to custcare@xm-studios.com with your order number and we will liaise with you accordingly.

XM will ship out the additional parts once the orders are in. We will be liaising with our distributors/sellers for this shipment, and collectors would not have to pay for any additional shipping fee from us.

We thank you for your continued patience, and wish you a great week ahead.
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Last edited by SDguy; 02-08-2024 at 09:35 PM.
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Old 02-08-2024, 09:35 PM   #564
Iko Iko
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Quote:
Originally Posted by SDguy View Post
Posted by XM on their FB page:

XM Studios


Dear Collectors,

We hear the feedback about Venom (Arise). The team had indeed been working on a way to decrease the depth of the base to give collectors the option of displaying the statue without some of the tendrils. The solution was to have additional parts that would plug up the insertion gaps when these tendrils are removed from the statue. However, miscommunication with the factory meant that these additional parts had not been included in the shipment. We apologise for this oversight.

Collectors who wish to have these additional parts, please reach out to your distributor/seller (as per our official distributor list) by 23 Feb 2024. If you have received your Venom (Arise) statue, please let the distributor know your ES number. We will work with them to collate the orders. If you had purchased directly from XM, please send an email to custcare@xm-studios.com with your order number and we will liaise with you accordingly.

XM will ship out the additional parts once the orders are in. We will be liaising with our distributors/sellers for this shipment, and collectors would not have to pay for any additional shipping fee from us.

We thank you for your continued patience, and wish you a great week ahead.
Good for collectors. Funny how any issue always goes back to a "miscommunication with the factory". I'm sure this is true in a lot of cases but it is also VERY convenient since collectors can't really validate this.
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Old 02-08-2024, 09:41 PM   #565
IcedDog
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Originally Posted by Iko Iko View Post
Good for collectors. Funny how any issue always goes back to a "miscommunication with the factory". I'm sure this is true in a lot of cases but it is also VERY convenient since collectors can't really validate this.
Sort of like in the film industry...the actor/director had to drop out due to "scheduling conflicts"

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Old 02-08-2024, 10:04 PM   #566
Frankierock
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Quote:
Originally Posted by SDguy View Post
Posted by XM on their FB page:

XM Studios

Dear Collectors,

We hear the feedback about Venom (Arise). The team had indeed been working on a way to decrease the depth of the base to give collectors the option of displaying the statue without some of the tendrils. The solution was to have additional parts that would plug up the insertion gaps when these tendrils are removed from the statue. However, miscommunication with the factory meant that these additional parts had not been included in the shipment. We apologise for this oversight.

Collectors who wish to have these additional parts, please reach out to your distributor/seller (as per our official distributor list) by 23 Feb 2024. If you have received your Venom (Arise) statue, please let the distributor know your ES number. We will work with them to collate the orders. If you had purchased directly from XM, please send an email to custcare@xm-studios.com with your order number and we will liaise with you accordingly.

XM will ship out the additional parts once the orders are in. We will be liaising with our distributors/sellers for this shipment, and collectors would not have to pay for any additional shipping fee from us.

We thank you for your continued patience, and wish you a great week ahead.
That’s great and all, but what happens if you didn’t go through an official distributor? Got mine from Spec, I’m sure they will help me out, but this might suck for those that may get this piece elsewhere.
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Old 02-08-2024, 10:17 PM   #567
azurepred
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That's good to hear, but now if you guys want to ever sell this ginormous Venom, you will have to ship out 3 boxes now? I thought about getting this, but damn these boxes. Damned if you do, damned if you don't. I'm glad you guys will get your plugs, though.
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Old 02-08-2024, 10:27 PM   #568
Iko Iko
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Quote:
Originally Posted by IcedDog View Post
Sort of like in the film industry...the actor/director had to drop out due to "scheduling conflicts"

Exactly!
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Old 02-08-2024, 10:51 PM   #569
glindsay
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Curious?? Why the “check your package when you get it” comment on their Facebook site when they must have already been aware of this issue before hand?
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Old 02-09-2024, 07:18 AM   #570
Halcyon
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Think it is the best solution they can offer. S#cks you have to wait another 3-4 months for receiving them.

You have to check (and photograph) your package, bcs you do not know your ES no. upfront
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