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Old 10-13-2006, 01:23 AM   #1
vetteman
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Cancelling items

Hey guys. Today I needed to cancel an item and did so. Now when I look at my account info, it says the item is deleted, but there is still a $21 shipping charge. What is the deal with this. Also, how long till the cancelled item is no longer in my account?
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Old 10-13-2006, 01:40 AM   #2
Makiyu
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Quote:
Originally Posted by vetteman View Post
Hey guys. Today I needed to cancel an item and did so. Now when I look at my account info, it says the item is deleted, but there is still a $21 shipping charge. What is the deal with this. Also, how long till the cancelled item is no longer in my account?
The shipping charge remains in your account info, it seems that's normal. You won't be charged of course
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Old 10-13-2006, 01:50 AM   #3
vetteman
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Cool thanks. How long does it stay listed though?
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Old 10-13-2006, 04:40 AM   #4
Sgt Taz
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Forever as far as I know. I have items in my account I canceled over half a year ago and there still in my list.
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Old 10-13-2006, 06:33 AM   #5
oxbeard
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Originally Posted by Sgt Taz View Post
Forever as far as I know. I have items in my account I canceled over half a year ago and there still in my list.
Yeah they are not actually deleted from your online account. I guess they stay there as a record that the order was cancelled.
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Old 10-13-2006, 08:57 AM   #6
cougartrace
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You don't get charged as long as you didn't use FLEXPAY. If you used FLEXPLAY, there will be a cancellation charge.
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Old 10-13-2006, 09:31 AM   #7
Trilogy
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Originally Posted by cougartrace View Post
You don't get charged as long as you didn't use FLEXPAY. If you used FLEXPLAY, there will be a cancellation charge.
Only if the flexpay payments have commenced.
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Old 10-13-2006, 09:33 AM   #8
bat_collector
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Only if the flexpay payments have commenced.
BS! I got charged a cancellatino charge for an item that wasn't scheduled to pay way in advance.
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Old 10-13-2006, 09:34 AM   #9
Bullseye
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Was it a flexi-pay item?
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Old 10-13-2006, 09:39 AM   #10
Trilogy
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Quote:
Originally Posted by bat_collector View Post
BS! I got charged a cancellatino charge for an item that wasn't scheduled to pay way in advance.
My apologies, they`ve changed the cancellation fees.

`Due to the increased administrative costs of the Flex Pay option, Sideshow will charge Flex Pay customers a cancellation fee of $20.00 for cancellations occurring before the first payment date`
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