PCS Customer Service

[zeus]

Hi, will you be sending invoice for Rambo also for those that are on a payment plan?

[red_ant]

Yes. Also when the new site goes up we would like to switch everyone over from PayPal to CC so people on payment plans don't have to worry about remembering to log into PayPal to pay. It will be automatic.

[Thegameman2011]

Originally Posted by red_ant

Yes. Also when the new site goes up we would like to switch everyone over from PayPal to CC so people on payment plans don't have to worry about remembering to log into PayPal to pay. It will be automatic.

Will PayPal still be available as a payment option? May not work for some, but for others it does.

[sababun]

Originally Posted by addic

Just saw that you guys started to ship Sub-Zero - and still no sign of my Scorpion.

Originally Posted by PCSRebecca

Hello,

Thank you for your patience. By now, all who have sent a shipping payment before May have been shipped. The remaining will ship very soon. (:

Originally Posted by sababun

Hi Rebecca,
I have sent the payment for Scorpion before May but i haven't recevied a tracking number
I hope all is ok.

Originally Posted by red_ant

Yes. Also when the new site goes up we would like to switch everyone over from PayPal to CC so people on payment plans don't have to worry about remembering to log into PayPal to pay. It will be automatic.

Hi red_ant, can you verify about it? Really thanks.

[mjjj1987]

Originally Posted by red_ant

Yes. Also when the new site goes up we would like to switch everyone over from PayPal to CC so people on payment plans don't have to worry about remembering to log into PayPal to pay. It will be automatic.

I depend on Paypal because i don't have a credit card.
If Paypal option is removed i need to think about what to do with the remaining statues....

[zeus]

Originally Posted by red_ant

Yes. Also when the new site goes up we would like to switch everyone over from PayPal to CC so people on payment plans don't have to worry about remembering to log into PayPal to pay. It will be automatic.

I will still like to keep paypal as option .Cause a lot of spendng cash come from sales on paypal.

[Thegameman2011]

Originally Posted by zeus

I will still like to keep paypal as option .Cause a lot of spendng cash come from sales on paypal.

Yea me too. And to be honest my paypal credit offers 6 months no interest on certain dollar amounts. This is helpful because some months i don't order anything but other months it feels like something every week. PayPal gives me a lot of flexibility.

[red_ant]

Originally Posted by sababun

Hi red_ant, can you verify about it? Really thanks.

Pm me your email address and I'll check. Last list I saw had 22 scorpions left to ship that were all May.

[red_ant]

Originally Posted by mjjj1987

I depend on Paypal because i don't have a credit card.
If Paypal option is removed i need to think about what to do with the remaining statues....

I believe the new system will also take echeck (bank account) so you should still be covered. Would that work for you? I want to make sure we cover all basis.

[red_ant]

Originally Posted by Thegameman2011

Yea me too. And to be honest my paypal credit offers 6 months no interest on certain dollar amounts. This is helpful because some months i don't order anything but other months it feels like something every week. PayPal gives me a lot of flexibility.

We'll probably still take paypal for in stock items. But, maybe not payment plans. Still researching. For example, SS take PayPal for in stock but not pre-orders. But, we will weigh ALL options. One of the biggest things slowing down customer service is chasing down payments. So we need to automate some so we can free them up to respond quicker to customers. I hope that makes sense.