I to was fully charged with no e-mail. So, I put in my
ticket and waited. My questions were simple.
1. Why was I charged with no notice.
2. Why was i fully charged and no deposit removed
from total.
3. Why was the Tracer statue removed from your site.
4. When is this statue shipping exactly.
Here is the response.
Hey there Richard! This is Game Master Vepolis at your service!
I was able to take a look into your issue with your order from the Gear Store for the Tracer statue.
Currently we have been receiving some contacts with this statue being ordered. It seems like some players have been charged for the full price of the Statue before it is ready to ship. I believe this for preperation of shipping this item out!
Once the order is ready to ship you will get an email notifying you of the shipping and it should provide the order and tracking number
Sorry for the inconvenience and the confusion this caused! No worries my friend, you awesome Tracer statue will get to you soon!
I hope you have a great day Richard and remember if you ever need anything you know where to find us!
This answered NONE of my questions. so now I'm
getting a little upset. going to try this again.
Whats going on in the world of statue collecting!?!?!