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Old 05-15-2019, 05:52 PM   #21
M United
Sey hallo to my lille fren!
 
Join Date: Jan 2018
Posts: 149
They usually courtesy refund you an NRD once. After that its pot luck who you get they may be a slim chance you get your nrd back but highly unlikely.
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Old 05-15-2019, 07:07 PM   #22
Cyber-Lip
Death is hereditary.
 
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Join Date: Jan 2010
Posts: 933
If a piece is late they have to. If they say no, remind them that it's late and the 'NR' part of NRD was voided when it became late. I've had to do this before and they refunded it
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Old 05-15-2019, 08:07 PM   #23
never settle
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Join Date: Nov 2018
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Yep, tried today to swap my nrd to a new order.. they said sorry. I probably have customer notes saying I did it once.. totally get it. Sucks.. but it is the policy.
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Old 05-15-2019, 11:07 PM   #24
nameivom
A day without sunshine is like... night.
 
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Join Date: Dec 2014
Location: West Coast
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I was able to get NRD refunded twice (on two different statues). I was pushing my luck the second time when I asked but the csr to my surprise took pity on me for the second one. I am almost positive I won't be able to get a third if I ever ask again.
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