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05-13-2019, 05:24 PM
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#1
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Sey hallo to my lille fren!
Join Date: Mar 2015
Posts: 124
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nrd refunded
has anyone gotten sideshow to give them a courtesy refund on their nrd? i.e. piece hasn't been delayed 90 days and you get your NRD back
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05-13-2019, 05:29 PM
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#2
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The Avengers
Join Date: Mar 2018
Location: Germany
Posts: 676
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Yes, when I canceled my order of Thor, they refunded the full amount I paid, including the NRD.
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05-13-2019, 06:04 PM
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#3
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42.7 percent of all statistics are made up on the spot.
Join Date: Nov 2018
Posts: 173
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yes, depends on circumstance, they may grant you a pass. I got one before.. not sure they'd float me another .. maybe.
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05-14-2019, 08:22 AM
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#4
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Luke Cage
Join Date: Feb 2019
Location: Scotland
Posts: 1,773
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I wanted to cancel an order as I wasn't happy about the production piece, tried to transfer the payments to a new order and was told I'd still lose the NRD, told them I wasn't looking for a refund as it was a swap to the new order....still no.
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05-14-2019, 09:48 AM
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#5
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Sey hallo to my lille fren!
Join Date: Jan 2015
Location: Port Moody, B.C.
Posts: 100
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Quote:
Originally Posted by Lonewolf65
I wanted to cancel an order as I wasn't happy about the production piece, tried to transfer the payments to a new order and was told I'd still lose the NRD, told them I wasn't looking for a refund as it was a swap to the new order....still no.
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That was just what they said to me as well, I just cancelled a PO yesterday I was flex paying and asked if I can transfer the NRD and payments over to the other statue and they told it cannot be done. So they refunded my payments minus the NRD, I remember reading on the forum that someone said that you can have everything transferred over one time? Oh well I know now.
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05-14-2019, 09:53 AM
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#6
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Birdman
Join Date: Oct 2014
Posts: 385
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Quote:
Originally Posted by Pwesty
That was just what they said to me as well, I just cancelled a PO yesterday I was flex paying and asked if I can transfer the NRD and payments over to the other statue and they told it cannot be done. So they refunded my payments minus the NRD, I remember reading on the forum that someone said that you can have everything transferred over one time? Oh well I know now.
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I have heard this as well. It's most often the case a one time thing.
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05-14-2019, 10:21 AM
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#7
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Luke Cage
Join Date: Feb 2019
Location: Scotland
Posts: 1,773
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Quote:
Originally Posted by Pwesty
That was just what they said to me as well, I just cancelled a PO yesterday I was flex paying and asked if I can transfer the NRD and payments over to the other statue and they told it cannot be done. So they refunded my payments minus the NRD, I remember reading on the forum that someone said that you can have everything transferred over one time? Oh well I know now.
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This is one of the reasons I'll not be PO'ing anything else, that and I'd rather see in hand quality before deciding on an order, only one more PO to come now.
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05-14-2019, 10:35 AM
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#8
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Luke Cage
Join Date: Feb 2019
Location: Scotland
Posts: 1,773
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Quote:
Originally Posted by Rycher
I have heard this as well. It's most often the case a one time thing.
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I think sometimes it depends on the customer service person you get as well, some can't be bothered to listen or help... 
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05-14-2019, 10:39 AM
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#9
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Birdman
Join Date: Oct 2014
Posts: 385
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Quote:
Originally Posted by Lonewolf65
I think sometimes it depends on the customer service person you get as well, some can't be bothered to listen or help... |
In my experience, this is also true.
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05-14-2019, 12:18 PM
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#10
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The X-Men
Join Date: Jul 2008
Posts: 1,048
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I've had a few transferred/refunded, but maybe 3-5 over ~10+ years.
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