[QUOTE=nbr3bagshotrow;5495956]Until you are in the situation trying to manage thousands of orders for Joker, Harley, hyenas, mr mxyplx, bottle city, answering individual emails from customers, trying to handle the shipping, boxing up pieces, labeling, matching shipping labels to orders, taking calls, paying bills, matching payments to orders, just coming back from a convention, then maybe you might
First off I didn't know there were only two of them. Having said that it shouldn't take over two weeks to get back to a customer who has already paid. If they would have given one of us an update we could have given an update here and there would be no problem. Customer service is an important part of ANY business.
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