Hot Toys Iron Man mark II - A little annoyed with Sideshow

oddball · 02-24-2009, 04:01 AM

sideshow once again strives for disappointment. their sideshow exclusive edition of the hot toys iron man mark II armor originally took a good while to sell out. the limit was two per order, so i got one for me and a friend. this was ordered quite some time ago.

i just got an e-mail canceling one of the two orders, giving no reason why sideshow decided to limit this exclusive back to the usual one per person.

if that was the case, i would have told my friend and he could have opened an account and ordered it. but now it's too late.

another SS FU moment.

thanks alot!!!

thx217 · 02-24-2009, 04:18 AM

SS shouldn't have done that. Please keep us posted.

Trilogy · 02-24-2009, 05:32 AM

Sideshow should not simply decide to limit one per customer after sales have gone through. They had sufficient time to decide upon limitations prior to the product being available for preorder and should owner that decision.

Do you know of others whom ordered two and have also had an order cancelled, or are you an isolated case?

One assumes you've contacted Sideshow regards this matter.

caleyking · 02-24-2009, 05:51 AM

I was humming and harring whether to order two exclusives, glad I didn't now as the disappointment would have irked me.

oddball · 02-24-2009, 06:44 AM

Quote:

Originally Posted by Trilogy

Sideshow should not simply decide to limit one per customer after sales have gone through. They had sufficient time to decide upon limitations prior to the product being available for preorder and should owner that decision.

Do you know of others whom ordered two and have also had an order cancelled, or are you an isolated case?

One assumes you've contacted Sideshow regards this matter.

just got the e-mail. i don't know of any others that ordered two. maybe this thread will show more. i was thinking of calling them but i'm fairly sure they will fall back on their one exclusive per account policy. i was very surprised they allowed two per customer to begin with. if it was a mistake, an apology would have made a world of difference, instead of a cold cancellation e-mail.

Kujo · 02-24-2009, 06:49 AM

I had 2 exclusive MkI's on order, but cancelled the second one myself... wonder if they would have done the same with that....

**Bullseye** · 02-24-2009, 06:53 AM

Maybe it was simply a mistake by their webmaster. Contact Sideshow for an explanation and let them know you wanted the second one to flip.

oddball · 02-24-2009, 06:58 AM

Quote:

Originally Posted by Bullseye

Maybe it was simply a mistake by their webmaster. Contact Sideshow for an explanation and let them know you wanted the second one to flip.

as i mentioned before. the second was for a friend without an account. but the fact that they canceled one from the order means they don't care what or who the second was for so me thinks i'd like to avoid an exercise in futility.

**Bullseye** · 02-24-2009, 07:02 AM

The problem is that SS will not come on the boards and explain such actions. You really are better off ringing them and letting them know the second one was for a friend.

Trilogy · 02-24-2009, 08:19 AM

Quote:

Originally Posted by oddball

just got the e-mail. i don't know of any others that ordered two. maybe this thread will show more. i was thinking of calling them but i'm fairly sure they will fall back on their one exclusive per account policy. i was very surprised they allowed two per customer to begin with. if it was a mistake, an apology would have made a world of difference, instead of a cold cancellation e-mail.

I have a feeling you'd be right, they will probably simply pass this off as their one "per customer policy".
If this was indeed a mistake and there should never have been the opportunity to order two, then an apology would have been the correct way to approach this.