The Official "Ask Sideshow" Thread (Check 3rd post before asking questions)

[SSAlex]

Originally Posted by risingstar

Considering 1000s of these were produced, should this have been discovered by QC along the line? Or, was the intention to always produce them looking this way?

I honestly don't know answers to all production questions, so I do not have answers for your questions above as I am not a part of the production process of pieces. Sorry.

Originally Posted by nbr3bagshotrow

Sure would be nice if the rationale for this decision was communicated for those that consider this poor QC.

See above. Sorry I have no answers to provide.

[DynamicMenace]

Originally Posted by risingstar

Considering 1000s of these were produced, should this have been discovered by QC along the line? Or, was the intention to always produce them looking this way?

Originally Posted by nbr3bagshotrow

Sure would be nice if the rationale for this decision was communicated for those that consider this poor QC.

Originally Posted by SSAlex

I honestly don't know answers to all production questions, so I do not have answers for your questions above as I am not a part of the production process of pieces. Sorry.



See above. Sorry I have no answers to provide.

well that is understandable SSAlex. we know you dont ahve all the answers to some of the questions that are asked here..
but im sure Dave Igo could possibly enlighten all of us why this was acceptable for SS's high standard QC team to distribute to all of its customers who purchased one and are going to be purchasing one.
maybe?

[mistermark]

Originally Posted by COI

Alex,

What brand of liquor do you keep in your desk to help you cope with all of these questions?

Thanks!

THIS made me lmao. Best comment here yet.

[DynamicMenace]

that was good

[Raas Kaaz]

Originally Posted by SSAlex

.

You mean a year gap between the last Star Wars PFs Pre-Order that went up?. Savage should hopefully be up WAY, WAY, WAY before a 1 year anniversary of the last Star Wars Premium Format Figure Pre-Order.

Well yes.. the last Premium Format Star Wars Statue I believe that went up was the Snowtrooper in July 2013 ..thats already 6 months ago

We will have only 2 Star Wars Statues in hand in 2014 .. Cody and Snowtrooper .. nothing else whats pretty disappointing for a strong line like this

[nbr3bagshotrow]

Originally Posted by DynamicMenace

well that is understandable SSAlex. we know you dont ahve all the answers to some of the questions that are asked here..
but im sure Dave Igo could possibly enlighten all of us why this was acceptable for SS's high standard QC team to distribute to all of its customers who purchased one and are going to be purchasing one.
maybe?

No problem with SSAlex not having the answers but surely there is someone he knows at SS who can.

[T-Jam]

hi alex. sorry if you already covered this but do you have a rough quesstimate of when the keaton batman and reeves superman will be available for preorder. thanks

[DynamicMenace]

Originally Posted by nbr3bagshotrow

No problem with SSAlex not having the answers but surely there is someone he knows at SS who can.

no not at all. i dont expect her to have all the answers anyway. but someone at SS does..and im pretty sure she does know someone there who dose. like i said. possibly Dave Igo could enlighten us why this was acceptable from the QC team. or why SS decided to just brush it off and let it slide on all 9500 of them.

so if your reading this SSAlex and or Dave Igo. please can you enlighten us?

[Shanesg]

Originally Posted by DynamicMenace

no not at all. i dont expect her to have all the answers anyway. but someone at SS does..and im pretty sure she does know someone there who dose. like i said. possibly Dave Igo could enlighten us why this was acceptable from the QC team. or why SS decided to just brush it off and let it slide on all 9500 of them.

so if your reading this SSAlex and or Dave Igo. please can you enlighten us?

To me it seems like someone made an executive decision to send them out like this, knowing that there was a problem with the stitching/seams. You can't look at the statue and not notice the issue.

I'm a bit of a hypocrite because I will complain over these things and still purchase the product. I think I can fix the problem, but like a lot of people are saying, we shouldn't have to "fix" a $400 statue.

I think some kind of refund or discount should be given to everyone that has purchased the Batman PF. Obvious the production is never as good as the proto, but its a little worse then usual with this one.

[DynamicMenace]

Originally Posted by Shanesg

To me it seems like someone made an executive decision to send them out like this, knowing that there was a problem with the stitching/seams. You can't look at the statue and not notice the issue.

I'm a bit of a hypocrite because I will complain over these things and still purchase the product. I think I can fix the problem, but like a lot of people are saying, we shouldn't have to "fix" a $400 statue.

I think some kind of refund or discount should be given to everyone that has purchased the Batman PF. Obvious the production is never as good as the proto, but its a little worse then usual with this one.

well thats obvious it was an executive decision. but we want to know why.
im with you. i dont like the issue at hand but i want one because its the very first BM PF ever made. it may have its issues but i believe, as you do, it can be fixed. and thats kind of where we are trying get at. for a 400 dollars statue this thing shouldn't have any issues. at least with the costume anyway.
i just find it hard to believe that all 9500 are made and all have the armpit issue and that SS was ok with that and dint do anything about it or didn't check in on the production at some point to see how things were coming along. and if they did notice the armpit issue why didn't they do anything about it to have the factory correct the problem? especially when they preach how QC is one of their top priorities.