Quote:
Originally Posted by loricstone
Honestly Jerry, I don't know how you continue to put with such utter disrespect and complete nonsense. I often am dumbfounded how others can make comments about how others feel or what they think and they don't know diddly squat about someone.
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Some are worth my time, some arent.
There is a book called 'How to fire your customer'
One of the best business books ever as it shows how Pareto's Principle applies to business.
If you arent familiar with the principle it says that most things in life follow a 80/20 rule. Which means 80% of problems are caused by 20% of the people.
But if you break it down even further you find that 70% of problems are caused by 5%. Just 5%, sometimes less.
And Ive found it works in every business Ive had. There are always a small percentage of people who are just unpleasant and irrational.
I dont spend any time on them. If they poke too much we simply fire them as customers.