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Old 11-03-2018, 12:02 AM   #491
candyrocket786
Suicide Squad
 
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Join Date: Mar 2005
Location: Houston, TX
Posts: 7,319
Quote:
Originally Posted by joerock View Post
I got the email today saying I have the credit, but don’t see it under the gift card option. Is there a waiting period?
I believe it takes about a day for it to show up.
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Old 11-03-2018, 01:34 AM   #492
batman1180
Captain Marvel
 
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Posts: 3,237
Quote:
Originally Posted by joerock View Post
I got the email today saying I have the credit, but don’t see it under the gift card option. Is there a waiting period?
If the email PCS had on file for you was different than what you have on SS, they may have credited it to a dummy account with that email. I'm having that issue and they are trying to figure out how to get my credit issued to my SS account.

Good luck...
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Old 11-03-2018, 07:24 AM   #493
BurningRage
Inhumans
 
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Join Date: Jul 2012
Location: New York
Posts: 9,175
Quote:
Originally Posted by gogo13 View Post
Wow your a long term collector of PCS. Do you have any pre-order left?
I still kept a lot.

Michael Myers
Sagat Evolution
Chun Li legacy
Rambo
Ultimate Akuma
Ultimate Shin Akuma
Ultimate Guile
Ultra Bison
Ultra Dhalsim
Raphael
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Old 11-03-2018, 08:00 AM   #494
gogo13
Look out for #1. Don't step in #2 either.
 
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Quote:
Originally Posted by BurningRage View Post
I still kept a lot.

Michael Myers
Sagat Evolution
Chun Li legacy
Rambo
Ultimate Akuma
Ultimate Shin Akuma
Ultimate Guile
Ultra Bison
Ultra Dhalsim
Raphael
Nice! Thanks for the update.
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Old 11-17-2018, 02:06 PM   #495
Gruson
Suicide Squad
 
Join Date: Aug 2004
Location: Texas
Posts: 7,377
I never heard from the standard PCS email so I reached out to Mark directly. He authorized Sideshow to issue me a credit for my last remaining orders. Finally!!!
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Old 11-19-2018, 07:57 PM   #496
Gruson
Suicide Squad
 
Join Date: Aug 2004
Location: Texas
Posts: 7,377
It’s official. Finally got my full Sideshow credit!
Took forever but I’m happy and will now consider buying PCS again.
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Old 11-19-2018, 10:15 PM   #497
solidgadium
Blue Falcon
 
Join Date: Jun 2007
Location: Florida
Posts: 596
How do I reach out to Mark directly? I've sent PCS about a dozen emails since August about a refund and nothing.
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Old 11-20-2018, 12:52 AM   #498
Gruson
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Join Date: Aug 2004
Location: Texas
Posts: 7,377
I found his info on a post somewhere here.

Mark Martin
mark@pcstoy.com
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Old 11-20-2018, 01:38 AM   #499
actionjackson83
Midnighter
 
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Posts: 4,867
I sent a hail mary email to Mark, I hope he does get back to me *fingers crossed*
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Old 11-20-2018, 11:41 AM   #500
ambasah
Red Skull
 
Join Date: May 2007
Location: Toronto
Posts: 8,065
Gruson, were your refunds/credits prior to the merger or after ?

I was in contact with Mark as well but it doesn't seem to have helped me at all...
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