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Old 10-08-2019, 02:27 PM   #271
moyiori
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Magneto was broken where he slides in, and the sentinel head sounded like it had several broken parts within it. Took a few weeks to finally get fixed, but hey at least they fixed it.

X-23 had a pin size hole in her unmasked portrait and her body had a sloppy paint cover up. At least this one was fixed within a week or so.

Psylock doesn't fit in, her base all the way, has some white skin tag on her arm pit. They offered a partial refund since they didn't have any more to swap out with and wouldnt fix it :'(.
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Old 10-15-2019, 02:43 AM   #272
Lmgoes
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Hi there. After receiving Alien Queen, I noticed the paint application to be a severe departure from what was advertised. First picture is my statue, second is from SS showroom piece.



Lighting differences aside, SS is claiming not all statues look exactly the same (which is stating the obvious), but they're using this argument to justify the staggering lack in paint detail. As such, I would ask anyone to confirm whether your Alien Queen 'Maquette' statue has such noticeable difference in paint job, which imho borderline false advertisement. Please share your thoughts. We really need to be gather in order to fight this trend, since it's detrimental to all parts; we as customers feel cheated, SS's reputation (if there's still such a thing) is compromised, and other companies may feel tempted to go on the same path (Infinity Studios being one of them).
Cheers
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Old 10-15-2019, 08:30 AM   #273
SDguy
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Quote:
Originally Posted by Lmgoes View Post
Hi there. After receiving Alien Queen, I noticed the paint application to be a severe departure from what was advertised. First picture is my statue, second is from SS showroom piece.



Lighting differences aside, SS is claiming not all statues look exactly the same (which is stating the obvious), but they're using this argument to justify the staggering lack in paint detail. As such, I would ask anyone to confirm whether your Alien Queen 'Maquette' statue has such noticeable difference in paint job, which imho borderline false advertisement. Please share your thoughts. We really need to be gather in order to fight this trend, since it's detrimental to all parts; we as customers feel cheated, SS's reputation (if there's still such a thing) is compromised, and other companies may feel tempted to go on the same path (Infinity Studios being one of them).
Cheers
I looked at mine. It is interesting that the colors are there (I assume you are talking about the open/tops of the eggs), it's just dark. Not sure why they bothered doing all the different colors, if they were going to make them so dark that they aren't really noticeable. Hardly a deal breaker for me though.
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Old Yesterday, 04:46 AM   #274
chronos1919
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Posted these in the Magneto PF thread, but I'll post them here as well. Received the Magneto PF originally with a warped helmet, damaged EX head, and a loose left hand. SS shipped replacements for all three and this is the condition they arrived in. Poorly packaged with paper and bubble wrap so that all three pieces were making contact the entire time they were in transit. Honestly, what the **** is the point of wasting time and money like this?





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Old Yesterday, 11:58 AM   #275
GaryTonge
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Sorry to hear that man. It's unusual for Sideshow to package something that poorly. Talk about a waste of everyone's time.
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Old Yesterday, 12:29 PM   #276
Lonewolf65
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WOW....not sure why it would be sent like that, I just received a replacement base for Kier and that came in a brown shipper and artbox, although that could be due to the change in number as well.
Sorry to hear you're having such a bad experience.
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Old Yesterday, 12:51 PM   #277
SDguy
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Sorry to see that. I think SS sometimes has new or poorly trained employees in their shipping dept (assuming their shipping dept also pulls and packs items). When I was trying to get a non-broken hair piece for my WW PF, it was a disaster. First replacement came. It was in a box, simply taped to the bottom, with zero packing material. Obviously it arrived broken. Next one came with hard molded foam underneath, which may as well just have been the bottom of the box since it was so hard, as it provided no protection/cushion and it arrived broken too. Obviously someone stepped in for the third try, as it came completely surrounded in soft beanbag type packing material. Of course it arrived in pristine condition.





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Old Yesterday, 02:36 PM   #278
HeavyMetalSpike
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The poorly packed ones could have been ex-DHL customs inspection employees.

Sorry about the stupidity - I feel your pain!


.
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Old Yesterday, 07:21 PM   #279
chronos1919
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Quote:
Originally Posted by SDguy View Post
Sorry to see that. I think SS sometimes has new or poorly trained employees in their shipping dept (assuming their shipping dept also pulls and packs items). When I was trying to get a non-broken hair piece for my WW PF, it was a disaster. First replacement came. It was in a box, simply taped to the bottom, with zero packing material. Obviously it arrived broken. Next one came with hard molded foam underneath, which may as well just have been the bottom of the box since it was so hard, as it provided no protection/cushion and it arrived broken too. Obviously someone stepped in for the third try, as it came completely surrounded in soft beanbag type packing material. Of course it arrived in pristine condition.
That's ridiculous. Hope I don't have to go through two more iterations to have this resolved.

They should custom cut foam, gently bubble wrap them individually, or apparently use foam beanbags like they did with your third replacement.
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