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Old 07-02-2019, 09:45 AM   #31
jeremydmc
New Republic
 
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Join Date: Jan 2010
Location: Oklahoma
Posts: 2,471
So after many, many emails I am finally getting my refund. I just need to do some smashing and send some pictures now.

Just got this email this morning.

"Thank you for your patience in this matter.
I just wanted to give you a heads up on the investigation into this incident and let you know the refund procedure.
Firstly there was has been only a total of 3 incidents of this issue, so it seems something has just been missed from the protection process of these few, plus the replacements.
So in prevention measures, we have implemented a special 40-minute shake test to all future statues testing requirements.

Secondly, sadly to arrange a full refund please take a few good pictures of the last survivor statue smashed with all obvious body parts and verification card included.
Please be careful with your hammer and use earwear protection.
I can arrange a full refund after completing these procedures.

Again thank you for your order and I'm very sad it has come to this."
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