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Old 01-02-2019, 03:55 PM   #51
qz33
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Christmas tree makes a great backdrop.
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Old 01-06-2019, 02:37 PM   #52
Gruson
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I’m already Tracer.
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Old 01-14-2019, 12:07 AM   #53
V4XCollect
Before you criticize someone, you should walk a mile in their shoes. That way, when you criticize them, you're a mile away and you have their shoes.
 
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Seems to be no longer available on the Blizzard site...
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Old 01-14-2019, 12:26 AM   #54
cyrax83
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Originally Posted by V4XCollect View Post
Seems to be no longer available on the Blizzard site...
Probably just a bug. It's happened before where all the statues disappear. Give it a day they will all reappear
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Old 01-16-2019, 09:11 AM   #55
jmsmith3388
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Been waiting a month and a half for my Mercy exchange due to paint issues. Pretty crazy they are this far back on the return process.
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Old 01-16-2019, 09:39 AM   #56
HowToLitho101
Frackin!
 
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Originally Posted by jmsmith3388 View Post
Been waiting a month and a half for my Mercy exchange due to paint issues. Pretty crazy they are this far back on the return process.
Have you contacted the recently? If not I would. That is pretty long.
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Old 01-16-2019, 09:56 AM   #57
TheStig88
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Originally Posted by jmsmith3388 View Post
Been waiting a month and a half for my Mercy exchange due to paint issues. Pretty crazy they are this far back on the return process.
Yeeeah, it sucks. It's no month and a half, but they've had my return for about two weeks now without a peep. Just got in contact yesterday and they told me as much, that the holidays have left them pretty far behind. A month and a half is pretty damn crazy though.
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Old 01-16-2019, 10:32 AM   #58
jmsmith3388
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The last update I got was 4 days ago.

"Customer Service 1/12/19 8:29 AM
Hello! Your return has been received and processed, however due to a technical issue we aren't able to send out a replacement statue at this moment. We are currently working on the issue and hope to have a resolution soon. As soon as we create your replacement order, we'll notify you here. We're terribly sorry for all the wait, but we hope this information helps! Thanks and have a nice day!"

I asked for another update today, 4 days with no update for a technical issue is a little too long.
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Old 01-17-2019, 08:39 AM   #59
shadow.broker
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Amazing pictures cyrax83, she looks absolutely gorgeous! I am waiting to restock in EU gear shop. Will be definitely ordering her then.
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Old 01-18-2019, 09:27 AM   #60
jmsmith3388
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After talking to them again, they still have a problem exchanging the statue and hope it will be working next week. I offered to just re-purchase the Mercy statue and get a refund for the one I sent back for exchange, they accepted that. If I knew this was going to happen I would of bought her when she was on sale.

I wont be doing anymore exchanges in the future unless I can't re-buy the item for the same price.
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