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02-10-2017, 04:52 PM
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#2041
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The X-Men
Join Date: Jan 2015
Posts: 1,040
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Its said to be just a temporary website.
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02-10-2017, 06:56 PM
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#2042
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Kindly Asked To Leave
Join Date: Oct 2013
Posts: 303
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Quote:
Originally Posted by addic
Its said to be just a temporary website.
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I understand Temporary, but if the Goro pre order is on the 27th i just wasn't sure how it will go smoothly because I didn't see an easy way to do it on the temp site. At least before you can sign in and then it links you to paypal account.. I just would like it to go smooth like the last few 1/3 pre orders
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02-10-2017, 10:37 PM
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#2043
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Hellboy
Join Date: May 2016
Location: Santa Barbara, CA
Posts: 827
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Quote:
Originally Posted by Ash
Hi, sorry but the new website is worse. Its difficult to navigate through the site and the only thing i can view is the new Poison and Ken pre-orders. How do I access the rest of the site? This will make the next Pre-order I want to make very difficult.
I do not see a Log in page or any additional info like a contact us page? The last website was broken as well.
Thanks
PS Please, stop releasing broken websites and copy Sideshows website.
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Hey Ash, have you pre ordered from Pop Culture Shock before? Shouldn't be hard to navigate the site really. Just wait till pre Order day, select your payment option and press "Buy Now". You will be redirected to PayPal.com. Sign in, choose your payment method and click "Checkout". You should be set, no need to log in to the site, your PayPal email is all you need. Hope that helps bud.
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02-10-2017, 11:15 PM
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#2044
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A closed mouth gathers no foot.
Join Date: Nov 2013
Posts: 416
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Hello I have a refund due. I was told should process within 72 hours but it's been over a week... is there some one live I can speak to?
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02-10-2017, 11:18 PM
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#2045
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Kindly Asked To Leave
Join Date: Oct 2013
Posts: 303
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Quote:
Originally Posted by Isaiasrosas212
Hey Ash, have you pre ordered from Pop Culture Shock before? Shouldn't be hard to navigate the site really. Just wait till pre Order day, select your payment option and press "Buy Now". You will be redirected to PayPal.com. Sign in, choose your payment method and click "Checkout". You should be set, no need to log in to the site, your PayPal email is all you need. Hope that helps bud.
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I ordered plenty from PCS and ordered all the MK 1/3's as well. I was referring to the temporary site. It feels broken obviously because its temporary, but I wanted to know how it will effect Goros pre order because it doesnt look as easy as the site that we used for previous pre orders?
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02-11-2017, 12:49 PM
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#2046
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Borrow money from a pessimist, they don't expect it back.
Join Date: Dec 2008
Posts: 757
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Quote:
Originally Posted by PCSRebecca
Hello,
I'm sorry to see you wish to cancel this statue...
Our policy is that if a statue is delayed over 5 months, you can receive a full refund. At this point today, you can email and request this. If the request was sent last month it did not yet qualify.
Hope this helps!
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Hello,
I've been asking for months for a refund for Vega. I do not want this statue anymore and it was delayed for well over five months. I've sent you two emails about this and am still awaiting a response. Please advise?
Per your refund policy above, I would like a refund for this item.
Kind regards
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02-16-2017, 03:35 AM
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#2047
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Alpha Flight
Join Date: Jul 2011
Posts: 4,551
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Got the tracking number. But it states picked up since the 9th of February now. Has the package really been picked up? I had the same problem for another statue of PCS some time ago and after a month of waiting I got a new tracking number that worked.
Can you please check, I've sent a mail to your customer support yesterday.
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02-16-2017, 09:42 AM
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#2048
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The quickest way to double your money is to fold it in half and put it back in your pocket.
Join Date: Jun 2008
Location: Ohio
Posts: 1,368
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My Hordak had several issues. Imp's wing was broken, the base had black scuffs on it and Hordak's front leg had a nick in his thigh. I hope they respond soon to my email. Waiting a week or longer is ridiculous.
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02-22-2017, 05:10 PM
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#2049
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Producer
Producer
Join Date: Feb 2016
Posts: 382
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Quote:
Originally Posted by htx87
Hello Rebecca,
On Jan. 21st I sent an email wanting to cancel my Shao Khan and Smoke pre orders and I also requested a refund. Three days later I got a reply back saying I would get my refund within one business week and that time frame has passed. I just wanted to post here since maybe my request was overlooked. The case # at the bottom is what I received in the reply mail from PCS the first time.
Case #: 17922.
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Hello,
I'm so sorry for the delay. I've asked accounting to have this refunded ASAP.
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02-22-2017, 05:11 PM
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#2050
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Producer
Producer
Join Date: Feb 2016
Posts: 382
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Quote:
Originally Posted by hordeall
Was told on the 30th that within a week I would have a refund for my evil-lyn preorder but I still have not receieved it.
I also emailed the other day and didn't get a reply yet.
case 18202.
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Hello,
I'm so sorry for the delay.... I've asked accounting to have this refunded as soon as possible.
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