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06-05-2007, 02:09 PM
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#11
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Yeah, I spend WAY too much time here!
Join Date: Aug 2006
Posts: 42,897
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Quote:
Originally Posted by badbot
So far Europe (Netherlands, France) and Canada can’t contact CM through the phone. I tried calling CM in different US states and I can get a connection, still no one is there to answer the phone  |
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06-05-2007, 02:30 PM
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#12
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Cross country skiing is great if you live in a small country.
Join Date: May 2005
Location: Belgium
Posts: 1,915
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I think they are a very small company, part of Toynamy, but a small office with a few persons working.
This could explain, but this is just a thinking.
As I told, I sent an e-mail few weeks ago and I had a reply few days later.
Really do not understand. But, I hope, that your problem, mon ami, with your T-800, will be solved one day.
(let's hope they do not get the spare parts from China only and have some in stock)
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06-05-2007, 02:39 PM
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#13
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Yeah, I spend WAY too much time here!
Join Date: Aug 2006
Posts: 42,897
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Perhaps CM is run with minimal staff, but that's no excuse for not replying to his emails.
Anyway, hope you get it sorted blackmamba.
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06-05-2007, 03:36 PM
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#14
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Artificial Intelligence usually beats real stupidity.
Join Date: Sep 2006
Location: Glenrinnes, Scotland
Posts: 347
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I just tried calling the number listed on their website from here in the UK. All you get is a recorded message from the phone company saying the number has been disconnected. Maybe they forgot to pay their line rental bill. Doesn't exactly feel one with confidence does it?.
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06-05-2007, 04:10 PM
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#15
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The Stones, I love the Stones. I watch them whenever I can. Fred, Barney...
Join Date: Oct 2006
Location: Viking country
Posts: 3,470
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Emailed CM yesterday and got a response just now so they're still there alright, up and running and should answer any emails coming in.
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06-05-2007, 05:08 PM
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#16
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Yeah, I spend WAY too much time here!
Join Date: Aug 2006
Posts: 42,897
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Quote:
Originally Posted by GentleMidget
Emailed CM yesterday and got a response just now so they're still there alright, up and running and should answer any emails coming in.
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Well that just pisses me off. 
Just goes to show they are ignoring my emails. 
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06-05-2007, 06:01 PM
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#17
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The X-Men
Join Date: Nov 2005
Location: U.K
Posts: 1,077
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This is one of the reasons i wont buy into CM very bad customer service for statues that cost an arm and a leg. Sideshow rules in this region!
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06-05-2007, 06:18 PM
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#18
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The Stones, I love the Stones. I watch them whenever I can. Fred, Barney...
Join Date: Oct 2006
Location: Viking country
Posts: 3,470
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Quote:
Originally Posted by Trilogy
Well that just pisses me off.
Just goes to show they are ignoring my emails. |
None of my business, but what the heck are you emailing them about Tril?! 
j/k, hope it works out for you, whatever it is that needs their attention.
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06-05-2007, 06:52 PM
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#19
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Look out for #1. Don't step in #2 either.
Join Date: Jul 2005
Location: Detroit, MI
Posts: 1,254
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I'm going to email them right now. Let's see how fast they get back to me.
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06-05-2007, 08:36 PM
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#20
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Sey hallo to my lille fren!
Join Date: Sep 2005
Posts: 144
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With Sideshow becoming more of a distributor it would seem a perfect match for Toynami to turn to them for distribution. Might address a lot of the problems they're having.
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