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Old 03-29-2016, 01:19 PM   #691
Riceboy909
42.7 percent of all statistics are made up on the spot.
 
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Posts: 175
I got the email too.

Hello! Thank you for your patience in waiting on your return. We have created an order to replace the damaged part of your statue. You will receive an email when the order ships out with the tracking information. If you have any further concerns please contact Customer Support at http://battle.net/support.
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Old 03-29-2016, 01:20 PM   #692
twstd
42.7 percent of all statistics are made up on the spot.
 
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Just got my email as well for 1 Grommash Statue Replacement - Head.

No additional requests about destroying anything.
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Old 03-29-2016, 03:07 PM   #693
s_paulik87
Green Lantern Corps
 
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wooo hoo. got an email that a replacement will be sent within the next 2 days.
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Old 03-29-2016, 03:50 PM   #694
apellica
The Herculoids
 
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I just got notification that they will be shipping a replacement head within the next few days.

As far as I know, they are not requiring you to send back or destroy the broken head.
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Old 03-29-2016, 07:47 PM   #695
Kovenor
Look out for #1. Don't step in #2 either.
 
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Got my email too. Blizzard handled this very well.
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Old 03-29-2016, 10:25 PM   #696
AC_808
Hercules
 
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Whoa ...that's a lot of heads being replaced.
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Old 03-30-2016, 12:33 AM   #697
s_paulik87
Green Lantern Corps
 
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I wonder what kinda box they are sending it in
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Old 03-30-2016, 02:16 AM   #698
s_paulik87
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Wow just got a shipping email! I'll have it tomorrow they shipped it overnight. You rock blizzard whoa.
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Old 03-30-2016, 07:55 AM   #699
dwade23
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Join Date: Mar 2014
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Since Blizzard is coming to the table, I am going to see what they can do about the spike on the shoulder of mine not fitting the statue without breaking or sticking into the hair.

I am in Australia so chances are they will just ignore me.
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Old 03-30-2016, 08:49 AM   #700
Halcyon
Loki
 
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Smile

Received the good news email also.
1,5 week after uploading my pics, can't comprehend how they fixed so many heads already.


Thank you Blizzard Team!
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