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03-29-2016, 01:19 PM
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#691
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42.7 percent of all statistics are made up on the spot.
Join Date: Sep 2012
Posts: 175
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I got the email too.
Hello! Thank you for your patience in waiting on your return. We have created an order to replace the damaged part of your statue. You will receive an email when the order ships out with the tracking information. If you have any further concerns please contact Customer Support at http://battle.net/support.
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03-29-2016, 01:20 PM
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#692
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42.7 percent of all statistics are made up on the spot.
Join Date: Mar 2016
Posts: 178
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Just got my email as well for 1 Grommash Statue Replacement - Head.
No additional requests about destroying anything.
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03-29-2016, 03:07 PM
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#693
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Green Lantern Corps
Join Date: Aug 2012
Posts: 5,711
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wooo hoo. got an email that a replacement will be sent within the next 2 days.
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03-29-2016, 03:50 PM
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#694
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The Herculoids
Join Date: Sep 2014
Posts: 485
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I just got notification that they will be shipping a replacement head within the next few days.
As far as I know, they are not requiring you to send back or destroy the broken head.
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03-29-2016, 07:47 PM
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#695
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Look out for #1. Don't step in #2 either.
Join Date: Jan 2015
Location: Calgary, Canada
Posts: 1,221
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Got my email too. Blizzard handled this very well.
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03-29-2016, 10:25 PM
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#696
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Hercules
Join Date: Aug 2014
Posts: 14,422
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Whoa ...that's a lot of heads being replaced.
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03-30-2016, 12:33 AM
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#697
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Green Lantern Corps
Join Date: Aug 2012
Posts: 5,711
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I wonder what kinda box they are sending it in
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03-30-2016, 02:16 AM
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#698
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Green Lantern Corps
Join Date: Aug 2012
Posts: 5,711
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Wow just got a shipping email! I'll have it tomorrow they shipped it overnight. You rock blizzard whoa.
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03-30-2016, 07:55 AM
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#699
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Kindly Asked To Leave
Join Date: Mar 2014
Posts: 176
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Since Blizzard is coming to the table, I am going to see what they can do about the spike on the shoulder of mine not fitting the statue without breaking or sticking into the hair.
I am in Australia so chances are they will just ignore me.
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03-30-2016, 08:49 AM
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#700
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Loki
Join Date: May 2010
Location: The Netherlands
Posts: 2,528
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Received the good news email also.
1,5 week after uploading my pics, can't comprehend how they fixed so many heads already.
Thank you Blizzard Team!
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