Note: This is a general rant and not directed at any specific individual and is a long held viewpoint.
I guess what I don’t get is all the repetitive hand-wringing and gnashing of teeth over TH’s customer service and screw-ups. Simply don’t deal with them directly in the future. There are alternatives. Go to Sideshow, BBTS, Spec Fic, your local comic book shop, eBay, Amazon, some shady character in an alley selling them out of an old dirty van…. anybody but TH, since they seem to cause such consternation with delays and imperfect deliverables. Many of you have valid complaints from the past…. I get that. But, now!!!??? They’ve got history. I reiterate, once you’ve settled up with past issues, simply leave them alone. If you have to have the EX, roll the dice and try to get it online on eBay or whatever, or just miss out on it. If you insist upon dealing directly with them again and it goes south, then you should’ve known better. One definition of stupidity is doing the same thing over and over again and expecting different results. If you keep returning for more abuse then you’re not a victim you’re a volunteer. “Experience keeps a dear school, but fools will learn in no other.” – Benjamin Franklin. Let it be said, that I have no quibbles with Chad or TH personally and wish him future success, but I have never ordered directly from him (or any other statue producer, for that matter) and likely never will. Buy his products, if you like (I will), but just not directly unless he changes his business model to suit your satisfaction and reasonable professional expectations. Easy peasy, lemon squeezy.