Sideshow support got back to me regarding my statue. They claim that the wiggle room on both the arm connection, and the body/base is normal.
Can anyone who received mr freeze check their statue and see if they have the same movement as I do shown in this video?
https://streamable.com/7y54mt
They did, however, offer me a full replacement based on the broken ice piece from the base. They also alternatively offered me 75 dollar credit if I keep the piece. If every statue does indeed wiggle like mine, I might consider taking the credit and just super gluing the ice back on. If anyone does have one where the arm doesn’t move like mine above however, I am for sure going to get it all replaced.
Thanks in advance everyone.