Quote:
Originally Posted by Nicodimas
Id argue reasonable to business
Reasonable to peers and like businesses
And i never signed anything that spoke to this NRD policy.
Im 100% being penalized for canceling.
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Of course you're being penalised for cancelling. That's the whole point. Retailers don't want you cancelling preorders. No one should be ordering any of these luxury items, if they can't afford to take the financial hit.
As I suggested earlier:
However, with this in demand piece, you should have tried selling your preorder to another collector. Essentially the order is processed through your account, and all you need to do once you accept payment is change the delivery address (and fingers crossed there are no issues with the physical product when received).
If you're that tight with money, that would've been the only way to get your money back. As this was on waitlist, you might have even been able to make a profit!
Your reaction isn't surprising, but most obviously only get burned once unknowingly. Any, who frequent the forums or groups usually fairly quickly learn about NRD's. It's unusual that you've missed it this late in the game.
Many on these forums or other Facebook groups have from time to time have swallowed the NRD. It's just an unfortunate aspect of this hobby. And it's the primary reason people complain about the size of the deposit. Not because we're prepaying it up to 2-3 years early, but that we could potentially lose out on the whole amount. There are usually discussions along the lines that it's no longer worth it to preorder, and if we miss out on an in-demand piece, so be it. You shouldn't allow Fear Of Missing Out (FOMO) affect your purchasing decisions; especially if you're tight on funds.
The retailers point is that the deposit has already been paid to the manufacturer or wholesaler etc, and the retailer wants to go through with the transaction and deliver the product to you. It would be a totally different story if they were the ones who couldn't satisfy the order. Note that the bulk of the deposit is determined by the manufacturer and not the retailer. Depending on the piece, the retailer sometimes has to swallow the loss as they may need to sell the item in question at a loss to move the stock. Though for this particular piece I wouldn't be surprised that it'll be easily taken up due to the potential waitlist.
However, many stores have had to move their stock at drastic discounts (such as buy one get one free, or 2nd piece at 50% off etc), especially the past couple of years. So, these publicised policies are what keep the business' in the black.
But yes, it certainly does suck to lose out on any amount of money.