Quote:
Originally Posted by fsdre
Has anyone tried to redeem their reward points on IS? I tried putting it in the coupon section and it said that code didn’t exist. I am not sure where else it would go and was just wondering if anyone had had the same issue.
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Yep I sure did. Redeemed, tried on checkout for like 20 minutes and it said it wasn't valid, or didn't work or something like that. Ended up emailing IS, and they said "it should work try again". This was the next day mind you. So I go back...and it works. Sooooo who knows. I think after you redeem you might have to wait 24 hrs before the code actually shows up on their end as valid. Don't know why this is.
If you keep having issues, email them.
