SSC extremely dishonest and switches my shipping method without notification

[bdlovelace]

Originally Posted by Starscream77

they love announcing Ip's and never releasing statues, but yeah, good company

Yep! They’re the masters of new product announcements. It’s just…….they RARELY deliver actual product to customers.

[generalszabo]

Talk about first world problems!

Also what do you mean that they never deliver actual product?

If you like what they show, you order. They deliver the pieces they release

Anyway, I'll let you all go back to your moaning

[Mr. Shoosh]

^ I’m puzzled myself. Everything I’ve po’d direct has arrived. I must be in their super secret club.

[Isildur's bane]

That sucks.

Sideshow sent an email in February regarding the carrier options thing so the Fedex account thing is different now. I know I had to call Fedex as soon as I got the shipping notice from Sideshow and tell them to flag the shipment and attach my account number after the fact

Hello Isildur's bane,

As always, thank you for your being a loyal Sideshow customer.

Here at Sideshow, we strive to continually evolve your shopping experience.

Based on recent customer feedback, we are pleased to announce the following shipping related enhancements when shopping at Sideshow.com:

• On in-stock items, you can now select your preferred shipping method and carrier during the check-out process.

• For pre-orders within your account, you will have an opportunity to change the carrier just before your item ships. You will receive an email notification when that option is available (conditions apply).


For more details and common questions related to these changes, please click here.

You are being contacted because you have expressed a preferred carrier for your shipments from Sideshow. With the launch of the new enhancements, Sideshow will no longer be defaulting your orders to that preferred carrier.

How will this affect you?

• If you have a preferred carrier, please take a moment to login and update your shipping method on existing pre-orders (where available). This can be done on your order details page. (Your Orders)

• Next time you checkout for an in stock item at Sideshow, please select your preferred shipping method during the checkout process.

• For those of you who have requested we use an existing FedEx or UPS account number, we are no longer able to bill shipments to your account.


We’re excited to offer these options and hope that you find them useful. Should you have any questions or concerns, please do not hesitate to reach out to us.

Our Customer Service hours are Monday-Friday 6am-6pm Pacific Time.
Reach out via email, live chat or give us a call at 805-214-2100 (1-855 SIDESHOW Toll Free)


Thank you for your continued business with Sideshow,
The Sideshow Customer Support Team

[67L88Stingray]

Originally Posted by bdlovelace

Yep! They’re the masters of new product announcements. It’s just…….they RARELY deliver actual product to customers.

Not to derail the thread, but that's some BS right there.

[VS1976]

Originally Posted by Isildur's bane

That sucks.

Sideshow sent an email in February regarding the carrier options thing so the Fedex account thing is different now. I know I had to call Fedex as soon as I got the shipping notice from Sideshow and tell them to flag the shipment and attach my account number after the fact

I have no clue why Sideshow would no longer attach your account number to the shipping info. It was a complete hassle to call FedEx to have it charge to my account. What pisses me off is that when you change there default DHL to FedEx, they change it back to DHL. They don’t admit there is fault in it. Just all BS on their part.

[Cyber-Lip]

Sideshow is a crap company

[Josh-a-tron]

Originally Posted by generalszabo

Talk about first world problems!

Also what do you mean that they never deliver actual product?

If you like what they show, you order. They deliver the pieces they release

Anyway, I'll let you all go back to your moaning

Originally Posted by Mr. Shoosh

^ I’m puzzled myself. Everything I’ve po’d direct has arrived. I must be in their super secret club.

It's been posted on their website. Here's all the items Prime 1 has put up for PO and then cancelled

MMDC-43: Museum Masterline Batman: Arkham City Poison Ivy
MMDC-43EX: Museum Masterline Batman: Arkham City Poison Ivy EX Version
PMTK7-03: Premium Masterline Tekken 7 Jin Kazama
PMTK7-03UT: Premium Masterline Tekken 7 Jin Kazama Ultimate Version
PMW3-09: Premium Masterline The Witcher2 Iorveth
Please see below as your reference which is the past canceled projects.

PMIDR-01: Alien Soldier from Independence Day: Resurgence (Film)
PMIDR-02: Alien Colonist from Independence Day: Resurgence (Film)
MMDC-03BL: Batmobile 1970s version from Batman: Arkham Knight (Video Games)
MMTFM-19: Crosshairs from Transformers: The Last Knight (Film)
MMDC-13: The Batmobile from Batman V Superman: Dawn of Justice (Film)
MMTFM-18: Sqweeks from Transformers 5 (Film)
PMDCIJ-01: Aquaman 1:4 Scale Statue from Injustice 2 (Video Games)
MMAM-02: Black Manta 1:3 Scale Statue from Aquaman (Film)
WAAL-03: Dog Alien Head Trophy
WAAL-03OM: Dog Alien Head Trophy Open Mouth Version
MMDC-42: Deadshot
MMDC-42 EX : Deadshot Ex version
MMDC-40: Grail
MMDC-40DX : Grail DX version
MMDC-03BL : Batmobile 1970’s skin Version

[Biggunz]

Well ever statue I ordered from prime 1 I havent had any issues

And the shipping has been close to the same if not less than sideshow

[Starscream77]

Originally Posted by Cyber-Lip

Sideshow is a crap company

lol you people really are clowns on this website