Quote:
Originally Posted by vpw
I wonder when will I get billed. This is kinda strange.
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hi everyone,
Just getting on for a sec to update you. we are behind in charging cards for fathom, and so if your order has not been charged yet please give it a few more days. We did email everyone last week with their invoice that let you know how much you would be charged this week. So if you didn't get that email please check your spam folder. Thanks for your patience. I won't be getting back on here again until after the orders ship out, so if you need something please email
service@csmoorestudio.com and give us up to 48 hours to reply.
Also, we have been getting calls and emails with specific number requests on the statues. We don't take specific number requests on our statues due to the logistics and complication involved in tracking that. On Fathom, we have assigned numbers already, based on when your original preorder was placed. Since we are behind schedule, please do not write us to ask what number you are receiving, as that is slowing down the processing of the orders for everyone.
One last note: We didn't announce that any of the faux bronzes would be signed. Each statue comes with a certificate of authenticity signed by Clayburn Moore. However, Clay did go up to the warehouse when the statues came in and signed the first 100 pieces of Fathom and Kabuki, so we were glad that he was able to sign some of them after all. It is an extremely time consuming process to sign statues, and our warehouse is 3 hours away from the studio. Thanks for your understanding.
Thanks again for your patience,
Shelley
