Quote:
Originally Posted by MisterJ
Man, I've got a lot of patience, but this Iron Studios Martian Manhunter is getting to me. It was in stock for at least a week on their site before they charged me for shipping for my fully paid for by payment plan order that I made the day it went up. Then it just sat there saying "shipping soon" for 2 weeks before I emailed them. They told me:
"Our cargo organization is taking longer than expected because the port administration decided to inspect all the containers (including ours) that arrived therefore delays are expected.
We are doing the best we can so the port administration can release our container before to start the shipping process in the most efficient way."
However, I received a shipped notice that very day even though it was supposedly stuck in inspection.
Then I received it this morning.
Just a huge bummer and now I'm going to have to deal with Customer Service to get a replacement.
98% of the time everything has gone just fine with this hobby for me, but that 2% can really suck. (1st world problems, I know) |
Well.......got my replacement today.
Arrived like so, which made me suspicious that it was wrapped up differently than the 1st time.
A quick look at a bad glue job with an obvious gap.
And with almost no pressure at all while trying to put it into the base.
I'm not a conspiracy guy, but I swear they took my original broken one and just tried to glue it back together and send it back to me.
In either case, I think I'm just going to superglue it back together and take my chances.
I'm still waiting for my Mr Freeze to ship from them, but after that I will never order direct from Iron Studios again. Between this and how much I had to contact them just to get my order fulfilled and this notice I received about Mr Freeze:
"Your pre-order is almost ready! Due to high demand and limited availability, we are charging the pre-order in advance so you can secure your product.
Once paid, your pre-order will be sent as soon as we receive our product within the next 3 weeks. Since the pandemic outbreak, we have been experiencing delays in transportation and shipping.
Please, remember that after this 3 week pre-order period, if the item sells out and your order was not completed, the deposit is not refunded as stated in our Pre-Order Policy"
I might get more pieces made by them, but I will not be ordering
from them again.
An obvious omission huh 
