I Am The Law ! JUDGE DREDD

[Atheris]

Originally Posted by grphyx1

This was a response to an email I got from SS, regarding the alleged missing pieces,hmmmm?:

Dear grphyx1,

Thank you for taking the time to contact our Customer Service Department.

I can confirm that the exclusive item should only come with the one base with Sharky. Our website was incorrect in stating that the item included both bases, we are currently working to update the website accordingly.

If you would like to return your piece for a full refund due to this, this is an option for you. If you would like to go with this option, please feel free to contact us and we can proceed accordingly.
As always, please do not hesitate to let me know if you have any further questions or concerns.

Best regards,

Customer Service Representative

Sideshow Collectibles
2630 Conejo Spectrum Street
Thousand Oaks, CA 91320 USA

Soooo....we're not getting the missing parts now?

I'm very confused with all this.

Chris

[dao2]

Guaranteed they're just confused and not sure wtf is going on since it wasn't just a few missing parts just all of them so some of them are making stuff up. They probably have to hear it from Jerry that it's going to come and something will happen.

Not like their site was right in the first place :| It mentioned in the EX header you get an additional base when that was never the case and below that told you just the parts :| Let em sort it out afore going all up in arms. If it ends up being we don't get the parts then lets get all ragey :P

Also they didn't even offer a small discount? Wow :|

[Hercules75]

Originally Posted by grphyx1

This was a response to an email I got from SS, regarding the alleged missing pieces,hmmmm?:

Dear grphyx1,

Thank you for taking the time to contact our Customer Service Department.

I can confirm that the exclusive item should only come with the one base with Sharky. Our website was incorrect in stating that the item included both bases, we are currently working to update the website accordingly.

If you would like to return your piece for a full refund due to this, this is an option for you. If you would like to go with this option, please feel free to contact us and we can proceed accordingly.
As always, please do not hesitate to let me know if you have any further questions or concerns.

Best regards,

Customer Service Representative

Sideshow Collectibles
2630 Conejo Spectrum Street
Thousand Oaks, CA 91320 USA

Originally Posted by PopCultureShock

Every sample Ive seen had all the pieces in the box.

Ive sent an email to the factory to see if someone there goofed.

If for whatever reason the EX doesnt have the robot head and arm We'll make them and send them out at no extra cost.

it just may take a month

Here's what Jerry said regarding the missing parts so there seems to be a great deal of confusion here fore sure

[madmanny]

Everyone relax, even if sideshow dont help with this Jerry will sort everyone out, e.g the robot parts.

Sideshow were right about only having one base though, just email back and explain its the call me kenneth robot parts you need, not two bases.

On another note, can you even see that paint chip when the bullets are in place Ren Dog?

[OuttaSight]

I spoke with Sideshow few minutes ago and explained that the EX should have both sets of pieces.

The factory is making them, but due to the holidays we probably wont be able to get them in collectors hands until early February.

[madmanny]

Cheers Jerry, mine should be here by the end of the week.

[Atheris]

Originally Posted by PopCultureShock

I spoke with Sideshow few minutes ago and explained that the EX should have both sets of pieces.

The factory is making them, but due to the holidays we probably wont be able to get them in collectors hands until early February.

Super

Chris

[Ren_dog]

Originally Posted by PopCultureShock

I spoke with Sideshow few minutes ago and explained that the EX should have both sets of pieces.

The factory is making them, but due to the holidays we probably wont be able to get them in collectors hands until early February.

Good news! Thanks Jerry! Contacted Sideshow regarding replacement right hand with bullets.

[madmanny]

I cant see anything wrong with that hand?

[Ren_dog]

Silver paint chips on knuckles.