May I ask why you are canceling your statues? Is it the delays?
And IMO, TH needs to look into NRD. Given that this business is dependent on factories and things out of their control, money is going to be lost on people changing their minds for the next shiny statue that gets previewed before a release.
And my comment is not directed at either one of you who put in for a refund
Just a statement that could help Chad out with this concerns about keeping lines going. I think it's just something to consider along with the nice discounts and free shipping already offered.