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04-10-2007, 11:07 PM
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#1
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3 kinds of people: those who can count & those who can't.
Join Date: Aug 2004
Location: Camarillo, California.
Posts: 3,594
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AIX Notice ....crap!
Did anybody else get this.............  
April 9, 2007 We are writing you because you placed an order for the Aphrodite IX Artist Proof Statue. It has come to our attention that some of these statues have damage to the large disc on the base. Upon inspection of several pieces in the studio today we have found that on some pieces the styrofoam packing square placed on top of the disc has either stuck to the disc or reacted to it, and as as result it has caused peeling and/or noticeable varnish smears.
As a result, we have temporarily suspended shipping of the Aphrodite IX Artist Proof Statue. We will be doing a piece-by-piece inspection of the statue once we finish shipping the other items that arrived last week (Witchblade Statue, Katchoo Statue, Walking Dead Statuettes.) When we determine the extent of the problem, we will decide how to proceed and will update you at that time.
If you have received a damaged statue, please contact us at service@csmoorestudio.com and we will make arrangements for returning the statue to us at our expense.
Customers with questions about this issue can contact us at service@csmoorestudio.com. Thank you for your continued patience and we apologize for the inconvenience and delay.
Clayburn Moore
President
The CS Moore Studio Ltd.
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04-10-2007, 11:12 PM
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#2
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Before you criticize someone, you should walk a mile in their shoes. That way, when you criticize them, you're a mile away and you have their shoes.
Join Date: Jan 2005
Location: Suburbs of Flippingtonsville
Posts: 651
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yup,it is actually being discussed in the other aix thread:banghead.i actually emailed them about this problem 1 day before the email from them.bummer,hope its not too hard a fix for them 
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04-11-2007, 08:19 AM
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#3
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Omega Flight
Join Date: Sep 2006
Location: Seattle, WA
Posts: 6,337
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Quote:
Originally Posted by mitthrawnuruondo
yup,it is actually being discussed in the other aix thread:banghead.i actually emailed them about this problem 1 day before the email from them.bummer,hope its not too hard a fix for them |
Yeah, the guy I'm getting mine from off the Bay got that email and forwarded it to me. 
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04-11-2007, 08:36 AM
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#4
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Cyclops
Join Date: Sep 2004
Location: If it was up your a$$ you'd know!
Posts: 11,961
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Heck, I'll buy a damaged one!
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04-11-2007, 11:10 AM
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#5
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3 kinds of people: those who can count & those who can't.
Join Date: Aug 2004
Location: Camarillo, California.
Posts: 3,594
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Quote:
Originally Posted by cblakey1
Heck, I'll buy a damaged one!
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I got no problem buying one that's got a flaw just as long as it's not broken.
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04-11-2007, 11:21 AM
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#6
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Everywhere is walking distance if you have the time.
Join Date: Feb 2007
Posts: 2,195
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Quote:
Originally Posted by Weapon X
I got no problem buying one that's got a flaw just as long as it's not broken.
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I couldn't do it. Flaws drive me crazy. Considering all the money we pay for these things we should get statues as close to perfect as possible.
I must say this though, not one statue I have ever purchased has been perfect. I don't believe mint pieces really exist. I think it is near impossible to get a perfect piece and I am OK with that but not OK with something that is definitely preventable. So I applaud them for halting shipping and fixing the problem before it became an epidemic.
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04-11-2007, 11:27 AM
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#7
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The Stones, I love the Stones. I watch them whenever I can. Fred, Barney...
Join Date: Oct 2006
Location: Viking country
Posts: 3,470
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Quote:
Originally Posted by GangstaRoranous
I couldn't do it. Flaws drive me crazy. Considering all the money we pay for these things we should get statues as close to perfect as possible.
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Agreed.
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04-11-2007, 11:29 AM
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#8
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It's not the years, it's the mileage
Join Date: Mar 2007
Location: Outer Space
Posts: 655
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How long do folks this delay might be?
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04-11-2007, 11:30 AM
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#9
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Everywhere is walking distance if you have the time.
Join Date: Feb 2007
Posts: 2,195
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Quote:
Originally Posted by rico1701
How long do folks this delay might be?
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I bet it will be weeks but do not take my word for it because I have no official news. I say just be patient because these guys are doing the best they can. 
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04-11-2007, 12:32 PM
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#10
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If you saw a heat wave, would you wave back?
Join Date: Oct 2005
Location: Los Angeles, CA
Posts: 2,947
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Curious to know. I received a postal tracking number from CSM monday morning. But received the statue flaw email that same nite, does that mean the statue has gone out? I'm dying to see a package on my doorstep each day coming home.
Does anyone got the tracking number also?
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