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Old 02-09-2024, 04:57 PM   #41
IronLungs31
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Originally Posted by Iko Iko View Post
Yes, I am pretty sure they did.
That's all I need to know now it is time to hit SpecFic about that refund.
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Old 02-09-2024, 05:51 PM   #42
qz33
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Originally Posted by IronLungs31 View Post
That's all I need to know now it is time to hit SpecFic about that refund.
Watch out that's my advice.
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Old 02-10-2024, 04:59 AM   #43
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Watch out that's my advice.
Sent you a PM.
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Old 02-10-2024, 07:57 PM   #44
Biggunz
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Well I don't see why they won't refund your money if its been canceled?

I just don't buy from spec because they have the biggest nrd of anyone else.
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Old 02-10-2024, 10:22 PM   #45
azurepred
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I feel like most of these smaller retailers will fight you tooth and nail to force you to take a credit rather than a refund.
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Old 02-10-2024, 11:06 PM   #46
Mepaphoros
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Body and portrait were pretty great…maybe a little over the top with the musculature. The smoke obviously doesn’t work, and the pose hides a lot of the statue.
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Old 02-10-2024, 11:30 PM   #47
Phoenixblazes
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Originally Posted by azurepred View Post
I feel like most of these smaller retailers will fight you tooth and nail to force you to take a credit rather than a refund.
As long as you're a big purchaser, it shouldn't really matter if it's a cash refund or not. But if you're somebody who is only an intermittent buyer with a particular retailer, that's when it could hurt.

But so long as the retailer themselves are refunded for any deposits paid to the manufacturer, then they should also follow suit to the customer.


The only time they should offer a credit, is if the manufacturer themselves has gone belly up. In which case you're lucky to receive any credit.
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Old 02-10-2024, 11:48 PM   #48
qz33
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Originally Posted by Phoenixblazes View Post
As long as you're a big purchaser, it shouldn't really matter if it's a cash refund or not. But if you're somebody who is only an intermittent buyer with a particular retailer, that's when it could hurt.

But so long as the retailer themselves are refunded for any deposits paid to the manufacturer, then they should also follow suit to the customer.


The only time they should offer a credit, is if the manufacturer themselves has gone belly up. In which case you're lucky to receive any credit.
No retailer should ever offer a credit for any cancellation not caused by the customer.
It is the retailers' risk not the customers' to know which producers are reliable business partners.
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Old 02-11-2024, 04:06 AM   #49
Silas Loki
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Originally Posted by qz33 View Post
No retailer should ever offer a credit for any cancellation not caused by the customer.
It is the retailers' risk not the customers' to know which producers are reliable business partners.
100% correct.

When you buy from a retailer - it's a contract between you and the retailer. If the retailer can not complete the contract - they are liable for any fallout.

This is precisely why retailers can sell products that the manufacturer can't due to licensing restrictions related to sales regions. It's a loop hole that allows the manufacturer to effectively dodge those regional restrictions because, technically, there's no contract with the customer in the restricted region.

Unfortunately for retailers who do this, that loop hole works against them in the event of a claim due to damage, or if the company goes bankrupt, or decides to out-right cancel a statue.

I'm just surprised that if this statue is cancelled, that Spec Fiction hasn't reached out to their customers to offer a refund. It seems a little shady that they're waiting for the customer to approach them....what if the customer doesn't follow the statue news that closely, and just trusts SF - it will come when it comes....
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Old 02-12-2024, 05:12 AM   #50
BigMo
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As soon as those Infinity Fast & Furious statues were cancelled, my retailer notified me straight away and refunded me my money.
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